Jem Diaz

With over 13 years of progressive experience in the design and build industry, I specialize in creating aesthetically appealing, functional commercial interiors and educational environments that align with clients' goals, brand identity, and user needs. My expertise includes space planning, computer-aided design (CAD), project management, and transforming concepts into innovative, practical design solutions that enhance both form and function. I am a results-driven design professional with a proven ability to manage projects from concept through completion while collaborating effectively with clients, consultants, and multidisciplinary teams.

Recognized for strong leadership, communication, decision-making, problem-solving, and interpersonal skills, I thrive in fast-paced environments and am committed to delivering high-quality outcomes that balance creativity, functionality, and business objectives.

Visual Merchandising Co-worker at IKEA (2024-08 – 2025-10)

• Utilize visual merchandising expertise to reinforce IKEA's unique identity by designing and executing impactful range presentation solutions across store layouts.
• Understanding the local market to plan and implement relevant, inspiring, affordable and commercial range presentation solutions that reflect a wide variety of styles, price levels, meet the many individual tastes and exceed our visitor's expectations.
• Provide expert advice on service options while contributing to the organization and assembly of project displays to enhance customer engagement.
• Collaborate with the Communication and Interior Design team and cross-functional departments to seize commercial opportunities, ensuring alignment with financial goals and operational objectives.
• Manage tasks based on the commercial calendar, including implementing range changes and optimizing presentation strategies.
• Carpentry and Building works: removal of existing media display, hole patching and wall sanding for new painting works, painting of walls, electrical and cable management works for lighting and gadget installation, removal and installation of ceiling sticks and ceiling lights, shopping IKEA products for display, building IKEA furniture and installation for display.

Office Administrator and Storefront Sales Associate at Sugar Blooms and Cakes (2023-12 – 2025-04)

• Maintain meticulous records of service calls and estimates, ensuring accurate tracking and efficient scheduling for project management.
• Welcome clients warmly, engaging in informative discussions about their service needs and preferences.
• Provide expert guidance on service options and actively contribute to organizing project displays for client consideration.
• Efficiently handle incoming inquiries via phone, promptly addressing client needs.

Interior Designer (Assistant Art Director II, Head of Interior Design Department) at First Sight International Pte Ltd (2010-04 – 2023-07)

• Conducted site visits for project briefings, data collection, and accurate measurements, facilitating precise project planning and implementation.
• Developed innovative interior design concepts for various projects, including educational institutions, commercial spaces, and wellness centres, aligning designs with client preferences and project goals.
• Created detailed design presentations with specifications for price quotations, effectively communicating design concepts and project requirements to clients.
• Created graphics such as wall murals and signages using Adobe Illustrator and Adobe Photoshop.
• Utilized AutoCAD, SketchUp and Enscape to create layout plans and 3D visual presentations, showcasing design concepts and project proposals with accuracy and clarity.
• Selected materials and furniture to achieve a cohesive aesthetic, ensuring alignment with client preferences and project objectives.
• Produced technical construction drawings for furniture fabrication, facilitating communication with project managers, inhouse carpenters and external suppliers.
• Provided project management support, maintaining regular communication with clients to provide updates on project progress and ensure timely completion.

Interior Design Consultant (Design Sales Associate) at Chan C Bros (2008-08 – 2009-08)

• Scheduled appointments and promoted service offerings through strategic marketing campaigns, maximizing client engagement and investment opportunities.
• Produced and enhanced product visuals, logos, and promotional materials using Adobe Photoshop and Adobe Illustrator, maintaining brand consistency, and enhancing market visibility.
• Provided personalized assistance to clients during product selection and design consultations, crafting tailored design proposals and managing appointment schedules to deliver exceptional service experiences.

Bachelor of Science in Interior Design – University of Santo Tomas