Jena Serhan

Hardworking and customer-focused professional with experience thriving in fast-paced environments, known for strong adaptability, situational awareness, and the ability to remain composed under pressure while consistently delivering exceptional service and creating positive customer experiences.

Barista - Starbucks

(2026-04)

Responsible for delivering excellent customer service and preparing specialty beverages to the company's standard in a fast paced environment.

Cashier - Sobeys Grocery Store - Sylvan Lake, Alberta

(2025-07 - 2026-04)

Responsible for processing sales, payments and providing outstanding customer service.

Front End Customer Service - Drop n Hop Play Cafe - Sylvan Lake, Alberta

(2024-05 - 2026-03)

• Responsible for front end sales, reservations, participant supervision, food preparation, preparing specialty coffees, cleaning and sanitizing the centre.

Babysitter and Housesitter - Self Employed

(2019-01 - 2024-12)

• Responsible for attentive child care, household tasks and yard maintenance.

Hostess - On the Lake Cabo and Cuisine Restaurant - Sylvan Lake, Alberta

(2024-06 - 2024-08)

• Responsible for seating guests, making reservations, serving food, clearing and resetting the tables.

Grade 12 High School Diploma - French Immersion Certificate - Ecole H.J. Cody High School (2025-06)