Jenna Decker

Human Resources professional with 12+ years of experience and a proven track record of delivery in a demanding and fast-paced work environment. Team player that actively looks for opportunities to engage, thought-partner, and collaborate via exceptional communication skills, quality of work, and superior organizational capabilities. Excellent stakeholder management and relationships driven by self-efficacy, strong business acumen, and the ability to work independently.

Relevant Experience

MAY 2017 – PRESENT

Human Resources Business Advisor/Canadian Natural Resources Ltd.

• Contributed to business strategy by seeking to understand their vision and core deliverables to optimize performance and build organizational capability
• Engagement with both internal and external stakeholders to develop coaching and performance improvement plans for business unit leaders to resolve issues through performance management and intervention (in alignment with Human Resources policies, procedures, and legal compliance)
• Partnered with employees and leadership to make recommendations and prepare documentation regarding annual work plans, performance appraisals, development, and succession planning
• Liaised with Occupational Health and Disability stakeholders when managing response on Alcohol and Drug referrals and proactive administration of absenteeism or accommodations in alignment to company policies and programs
• Thoroughly investigated all claims relating to harassment and discrimination in the workplace with consult of peers, policy, and legal to ensure consistency with recommendations
• Seamless and unwavering HR support while navigating a changing landscape as part of a company takeover (Shell Canada Ltd. to Canadian Natural Ltd; ~8.5 billion dollar AOSP acquisition effective May 31, 2017)

APRIL 2014 – MAY 2017

Human Resources Account Manager/Shell Canada Ltd.

• Primary focal point for delivering core Human Resources services, in partnership with business leaders, overseeing a client group of approximately 250 employees across the JPM/MRM sites with a diverse workforce of Salaried/Hourly staff
• Proactive approach to Employee Relations in an effort to actively identify and address employee issues and create a culture of high performance thorough increased awareness on performance management, engagement, employee advocacy, and delivery
• Supported organizational effectiveness through championing change journeys with the lens of customer service focus
• Built rapport and influenced client area via increased visibility and interpersonal effectiveness using available tools to coach and develop both leadership and employees

NOVEMBER 2012 – APRIL 2014

Human Resources Analyst/Shell Canada Ltd.

• Conducted thorough analysis of data and prepared reports using an array of data sources; compiling a cohesive set of information to cite trending and fact-based recommendations to improve processes and mitigate gaps
• Project management expertise in providing perspective on improvements to HR practices, such as; Exit Interview Panel, Recognition Reward/Allowance Review, Wage Type Audit, Salary Survey
• Proactively supported Human Resources Account Managers and their respective client groups with HR queries and provided continuity as a focal to HR subject matter when the Manager was otherwise unavailable
• Undertook additional full-time Human Resources Account Manager Responsibilities for the Albian Projects Group (approximately 90 Salaried employees)

Bachelor of Arts with an English major and a Business minor.