Margaret Mosley

Hello, My name is Margaret Hewitt and I am a recent graduate of the University of Calgary Human Resource Management Certificate course. I completed my certificate late September, 2022 and am now looking for work in the HR field as well as studying for my NKE which I hope to complete this spring when the dates are announced.

While I do not have direct HR work experience, my experience as a Pension Administrator gave me in depth knowledge on how this aspect of the job is to be handled to maximum efficiency and I look forward to applying the skills I learned in the classroom regarding Payroll and Benefits in a practical setting. I am currently based in Calgary and I look forward to hearing from you regarding this position.

Thank you Margaret Hewitt

EVERYDAY BANKING SPECIALIST

ATB Financial 2020 – 2021

Provided solutions for customers in regards to their everyday banking needs.

• Maintained positive customer relationships while adhering to the cardholder agreement
• Assisted customers with complex banking issues
• Learned and operated multiple software programs
• Educated customers on how to set themselves up for success and reach financial goals

SR. PENSION SPECIALIST

OMERS 2015 – 2019

Annual reconciliation team member, responsible for reporting member financial information each year for tax reporting.

• Administrated Defined Benefit Pension Plan as per prevailing legislature (ex. PBA and ESA)
• Took ownership of business processes
• Provided support for multiple software programs
• Maintained client records
• Trained junior team members 
• Educated clients on complex pension issues

BUSINESS SYSTEMS ANALYST (CO-OP)

RBC 2012-2013

Participated in all stages of the Agile Sprint, beginning with requirements elicitation and ending with product testing.

• Requirements Documentation
• Visio process mapping
• Use Case and Test Case creation and execution
• Product demo to business partners

Project planning and schedule maintenance

HUMAN RESOURSE MANAGEMENT CERTIFICATE

University of Calgary

2021-2022

BACHELOR OF COMMERCE

University of Guelph

2010-2015