Jessica Bryce
Motivated and dependable second-year International Business student with experience in hospitality, customer service, and property management
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About
Motivated and dependable second-year International Business student with experience in hospitality, customer service, and property management. Passionate about creating positive customer experiences in fast-paced environments through friendly service, teamwork, and strong communication. Recognized for staying organized, learning quickly, and handling multiple priorities while maintaining a welcoming and professional attitude.
Proficient in Microsoft Office, Google Workspace, OpenTable, and property management software.
Experience
Hostess at Craft Beer Market (2025-12 – 2026-05)
- Welcomed guests and create a friendly, positive first impression.
- Handled phone inquiries and customer requests professionally
- Delivered exceptional customer service in a fast-paced environment
Property Manager at Feather and Stone Urban Spaces (2025-09 – Present)
- Coordinated operations for residential and short-term rental units, ensuring high occupancy rates and timely issue resolution.
- Respond promptly to tenant and guest inquiries by phone, email, and messaging platforms.
- Schedule guest check-ins, coordinate cleaning services, and manage maintenance requests.
- Maintain booking calendars, property records, and inventory to ensure efficient operations.
Hostess at Lowertown Brewery (2025-09 – Present)
- Welcomed guests and created a positive first impression.
- Managed and booked reservations using OpenTable and coordinated seating efficiently.
- Answered guest questions and communicated effectively with front-of-house and kitchen teams.
- Prioritized multiple tasks during busy service periods while maintaining professionalism.
Lifeguard/Swim Instructor at City of Ottawa (2025-08 – Present)
- Provided swim instruction to children, developing structured lessons and skill progression activities
- Responded to patron questions and concerns with clear, professional communication
- Supported a safe, positive environment through active monitoring and risk prevention
Education
Bachelor of International Business in International Business – Carleton University, Sprott School of Business (2025-09)
