Jessica Wade

As a motivated recent Health Sciences graduate with a solid background in customer service, team coordination, and administrative support, I thrive in dynamic environments. I am a dependable individual who brings empathy, patience, and a strong work ethic to everything I do. I am eager to grow in a role where I can make a meaningful difference everyday.

Administrative and Physio Assistant - New Life Physio & Health Clinic

(2026-03 - 2026-10)

• Managed daily administrative operations for a multiple practitioners ensuring smooth workflow, scheduling, and resource allocation.
• Submitting WSIB documents and billing WSIB directly.
• Direct billing of various health insurances.
• MVA scheduling and billing.
• Contacting insurance and medical companies
• Learnt various treatment modalities such as, shockwave therapy, laser therapy, and dry needling.
• Aided patients with the execution of exercise plans.

Retail Specialist- Key holder - Apple Saddlery

(2023-08)

• Delivered in-store customer service while managing online orders, shipping logistics, and returns processing.
• Supported inventory management through regular stock counts, restocking, and assisting with new product intake.
• Handled point-of-sale transactions, cash reconciliation, and customer inquiries with accuracy and efficiency.

Animal Caretaker - Madahoki Farm

(2024-06 - 2024-09)

• Provided daily care for a variety of small and large farm animals, including feeding, grooming, health monitoring, and maintaining clean and safe enclosures.
• Assisted with veterinary care routines.
• Helped organize and run large public events on the farm, ensuring both animal safety and a positive visitor experience.
• Interacted with guests, providing educational information about the animals and farm operations.
• Worked with farm staff to support event logistics, crowd management, and facility upkeep.

Staff Supervisor - Cosmic Adventures

(2020-02 - 2023-07)

• Oversaw daily operations across multiple departments, including reception, kitchen, cash handling, and facility maintenance, ensuring a high standard of service and cleanliness.
• Managed a dynamic, fast-paced environment, adapting quickly to changing demands and resolving customer concerns.
• Developed strong interpersonal and conflict resolution skills by navigating high-pressure interactions with diverse customers and employees.
• Trained and supported team members to maintain efficiency, safety, and a positive atmosphere throughout the facility.

Honours Bachelor - Health Sciences; Concentration in Health Biosciences (2022-01 - 2025-12)