Julia Ren Faldas

Skills

Excellent customer service skills Service oriented proactive with great prioritization skills

Excellent communication skills

(Verbal and written) Skilled in using MS Office applications (Word, Excel, Outlook) Inventory and stock management

Staff management skills, team player

Serenity Esthetics Spa

Administrative assistant cum Receptionist

October 2024 – up to present

• Handling client appointments and customer service
• Training the on boarding employees
• Handling applicants for other locations
• Handling purchasing and ordering for products for all locations.
• Handling the call centre appointment booking for all locations.
• Sorting out suppliers for the business
• Deal with marketing, HR and development of the business system
• Process invoice and payroll using freshbooks app

Medical Receptionist 

Northside Medical Clinic 

Swift Current , SK

Greeting office visitors and managing patient’s intake.

Answering and routing incoming calls.

Scheduling appointments for patients.

Filing medical records and performing other administrative duties as required. Assisting doctors request.

Front Desk / Receptionist December 2023 - September 2024

Motel 6 Swift Current, SK

Process guest arrivals and departures, including all necessary payments.

Oversaw guest registration reservations and other clerical duties with a focus on quality and courtesy.

Offer referral for services and handle request for information.

Communicate with all hotel department efficiently and maintain the function board in hotel lobby.

Confirm sufficient supplies are ready and available to last the entire shift. Confirmed reservation system and reviewed all noted information.

East West College

Accounting and payroll

February 2024- 2025

La Consolacion College

Bachelor of Science in Hotel and Restaurant