Juliene Tychingco
Guest Experience Leader at McDonald's
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About
Friendly and customer-focused professional with several years of experience providing excellent customer service in fast-paced environments. Strong communication, teamwork, and problem-solving skills. Reliable, adaptable, and eager to learn while delivering outstanding customer experiences.
Experience
Guest Experience Leader - McDonald's - Edmonton, AB
(2022-03 - 2025-08)
Delivered exceptional customer service in a fast-paced environment while creating a positive guest experience.
- Assisted customers with orders, payments, and inquiries in a friendly and professional manner.
- Resolved customer concerns efficiently while maintaining a positive attitude.
- Collaborated with team members to achieve daily service goals while maintaining a clean, organized, and welcoming environment.
- Recognized as Employee of the Month (October 2023) for reliability, teamwork, and outstanding performance.
Education
Medical Office Assistant Certificate - Medical Office Assistance - NorQuest College
High School Diploma - Congressional Integrated High School (2019)
Bachelor of Early Childhood Education - Early Childhood Education - Cavite State University (2020 - 2021)