Jyoti Kotnala
Customer service representative
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About
I am an enthusiastic, self-motivated, reliable, responsible and hard working person
Experience
I have a complete knowledge of Departures, Arrivals, Boarding, Announcements, baggage handling, issuing excess baggage ticket, IATA certified dangerous goods certificate.
I have worked with Air India dedicated for Asiana airline as a customer service senior agent from 2010 to 2014.(India)
Worked as an airport management trainer in Aptech aviation academy from 2014 to 2016. (India)
Worked with Falcon aviation as a check in agent in Abu Dhabi(UAE) from 2017 to 2020.
Worked as a customer service representative in collins diner from 2020 to 2022( Canada )
Education
I have done one Year diploma in airport management from frankfinn institute of air hostess academy.
I have done master’s in English.
