Jyoti

Detail-oriented and efficient administrative professional with 17 years of extensive experience in office management, administrative support, and clerical tasks. Proficient in handling telephone calls, managing office operations, and liaisoning with visitors. Strong communication skills and adept in using Microsoft office suite applications, including typing up to 100 words per minute.

Private Secretary at Integrated Headquarters of Ministry of Defence (Navy), Govt of India (2021-01 – 2024-01)

• Managed important files for Chief of Personnel (COP).
• Attended and screened phone calls, connecting them to COP (Navy).
• Managed high-volume inbound communications, professionally handling telephone and electronic inquiries.
• Served as first point of contact for visitors, providing excellent service and directing individuals to appropriate departments.
• Typed official letters, including birthday wishes, New Year greetings, and thank-you letters.
• Organized and maintained both manual and digital filing systems, ensuring secure and accessible record-keeping.

Personal Assistant at Integrated Headquarters of Ministry of Defence (Air), Govt of India (2013-07 – 2020-12)

• Handled all incoming and outgoing calls, ensuring courteous and efficient communication.
• Prepared daily engagements schedules and reminders for Judge Advocate General (JAG) and Joint Judge Advocate General (Jt. JAG).
• Took shorthand dictations and typed official correspondence.
• Drafted, edited, and proofread business correspondence and documentation with high attention to detail and accuracy.
• Managed fax communications and maintained a proper record of incoming and outgoing faxes and mails.

Stenographer at Ministry of Health and Family Welfare (2009-04 – 2013-07)

• Took shorthand dictations and transcribed them accurately.
• Typed official letters to high-ranking officials such as Secretaries, Ministers, and dignitaries.
• Managed incoming and outgoing calls professionally.
• Organized and tracked VIP, Parliamentary and Court Case mail, ensuring proper disposal.
• Assisted in the office of the Hon'ble Minister of Health & Family Welfare.

Store Assistant at Institute of Nuclear Medicine and Allied Sciences (2007-01 – 2009-03)

• Managed local purchases and tender inquiries from vendors.
• Prepared Comparative Statement of Tenders (CST) to select the L1 vendor and placed supply orders.
• Maintained accurate inventory of office supplies, optimizing procurement processes and reducing overhead costs.
• Assisted in maintaining ledger entries and managed Certified Receipt Vouchers (CRVs).
• Worked closely with auditors for smooth audits and compliance.

PG Diploma in Business Administration (HR) – Symbiosis Centre for Distance Learning, Pune, India (2005 – 2007)

3 Years Diploma in Modern Office Practice (English) – Board of Technical Education, India (2001 – 2004)

B. Com – University of Delhi, India (2001 – 2004)