Jytaime Bourne

I have worked in childcare, trained and worked for McDonalds Restaurant and over the past 2 years developed a business in health and beauty. I have honed my customer service skills, learned how to listen to what the client want, learned to recommend and consult with the customer, and upsell, where appropriate. I am confident that my proactive attitude, combined with my willingness to learn and adapt, will allow me to contribute meaningfully to a team.

Braider (Entrepreneur) at Self-Employed (2024-06 – 2026-05)

• Client Management, Braiding Techniques, Customer Consultation, Hair Care Knowledge
• Developed a loyal, multi-racial client base through exceptional service and effective networking
• Managed appointment scheduling, greeted clients, and provided a welcoming atmosphere
• Assessed client's hair quality and type to determine whether the braid style they chose would work
• Provided suggestions regarding different braid styles that best suited their face shape, or planned event
• Created visually appealing styles, such as cornrows, box braids, and twists

Crew Member at McDonald's (2023-05 – 2023-08)

• Underwent training to learn of the company's guidelines
• Responsibilities were increased from preparing fries, cleaning on lobby and eating areas
• Trained on cash register, counter service and drive-thru
• Contributing to the company's profits by strategically 'upselling' menu items
• Worked as part of a team, and reached targets for the drive through
• Multi-tasked at the counter: ice cream, drinks, coffee machines
• Handed out orders and handled payments by debit, credit or cash
• Interacted with customers in a polite and professional manner

Babysitter/Nanny (Full-day and part-time) at Private Family (2019-07 – 2023-02)

• Read stories and played games, visited the park, for mental and physical stimulation
• Prepared meals and snacks as directed by parents
• Swept the floors, cleaned the kitchen and dining area
• Communicated any issues to parents and assisted in implementing solutions
• Maintained children's hygiene through baths and diaper changes
• Followed bedtime schedules and introduced different winding down techniques to help children fall asleep faster and better
• Maintained directions re: potty-training schedule

High School Diploma (2023-06)