Kamal preet Brar

COMMUNICATION SKILLS • BILINGUAL • PROBLEM SOLVING • CRITICAL THINKING • TEAMWORK SKILLS • ATTENTION TO DETAIL • COMPUTER PROFICIENCY SKILL

ASSISTANT STORE MANAGER: THE UPS STORE, SURREY • Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.

• Coordinating, monitoring, and reporting on daily operations.
• Managing employee schedules, conducting performance reviews, and enforcing disciplinary actions.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.

OFFICE ADMINISTRATOR: TREHAN CONSULTING GROUP, SURREY • Ensuring compliance with organizational policies through planning and coordination • Supervising staff members and delegating administrative responsibilities • Greeting clients answering phone calls and responding to emails • Performing various bookkeeping tasks like invoicing and budget tracking • Performing research activities and preparing reports for supervisors • Maintaining office files and paperwork • Welcoming office visitors and book appointments • Verified the accuracy of financial data and associated transactions before inputting into excel and Microsoft world.

• Delivered expert administrative support each day, including processing all paperwork and appointments. 2 CUSTOMER SERVICE: MILES END MOTORS, VANCOUVER • Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.

BAKER HELPER: MONTE CRISTO, SURREY • Creating a welcoming and positive customer experience at the bakery counter.

• Advising customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Managing the baking ingredients inventory and requesting the purchase of stock.
• Tracking ingredient expiry dates and arranging their use accordingly.
• Monitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Baker in a timely manner.
• Maintaining a clean and tidy baked goods counter and performing other duties on request.

CASHIER: BIG BEN HOTEL, MOGA • Handle cash, credit, or check transactions with customers.

• Scan goods and collect payments.
• Ensure pricing is correct.
• Issue change, receipts, refunds, or tickets • Redeem stamps and coupons.
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
• Resolve customer complaints, guide them, and provide relevant information.
• Greet customers when entering or leaving establishment.
• Maintain clean and tidy checkout areas

SENIOR SECONDARY, GOBIND INTERNATIONAL SCHOOL, INDIA • GPA 3.87 • HAD FIRST DIVISON ASSOCIATE DEGREE IN PSYCHOLOGY, KWANTLEN POLYTECHNIC UNIVERSITY, SURREY A psychology associate degree is an educational program that introduces aspiring psychologists to this field. An associate degree in psychology covers fundamentals like thought processes in infants, adolescents, and adults.