Sales Director/ Operations Manager
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Strategic executive with 20+ years of experience leading operations, business development, and service delivery across national portfolios. Proven success in contract negotiation, stakeholder engagement, and compliance oversight. Adept at building scalable frameworks, driving continuous improvement, and aligning cross-functional teams to deliver measurable impact. Passionate about empowering communities through innovative partnerships and operational excellence.
Leadership & Management: Coaching, development, change management, P&L oversight, contingency planning
Business Development: Market analysis, strategic planning, vendor and client management
Operational Excellence: Process and continuous improvement, health & safety compliance, Six Sigma Green Belt
Technology & Tools: Salesforce, Microsoft Office, CRM systems, WHMIS, Manager Acceleration Program (MAP)
20 years of experience