Kia Odaine

I am a dedicated professional with experience in both customer service and custodial work. My background has equipped me with strong communication skills and a keen attention to detail, which I apply to create a positive environment for both customers and colleagues.

In my customer service roles, I have excelled in understanding customer needs, resolving issues efficiently, and fostering a welcoming atmosphere. I pride myself on my ability to handle challenging situations with patience and professionalism, ensuring customer satisfaction.

In custodial work, I have developed a strong work ethic and an eye for cleanliness and organization. I understand the importance of maintaining a safe and tidy environment and take pride in my ability to uphold high standards in cleanliness.

I am passionate about contributing to a team that values service excellence and am eager to bring my skills to a new position.

I have experience in both customer service and custodial roles, showcasing my versatility and commitment to quality work. At KM2 Solutions, I handled both inbound and outbound calls, providing exceptional service for clients like Drive Time and Caravan. This role honed my communication skills and my ability to efficiently address customer inquiries and concerns.

In addition, I worked as a cleaner for Dexterra at Toronto Pearson Airport, where I maintained high cleanliness standards in a fast-paced environment. My attention to detail and dedication to providing a safe and welcoming atmosphere contributed to the overall customer experience

Canadian College Of Business, Science & Technology

Supply chain and Logistics