Kim Lefebvre

Warm welcome of customers and response to their needs with professionalism and empathy. Telephone reception to answer customer inquiries and provide administrative support. Stock verification, replenishment, and tracking of pharmaceutical product orders.

Pharmacy Technical Assistant - Jean-Coutu - Trois-Rivières

(2026-02 - 2026-03)

• Warm welcome of customers and response to their needs with professionalism and empathy.
• Telephone reception to answer customer inquiries and provide administrative support.
• Stock verification, replenishment, and tracking of pharmaceutical product orders.
• Updating patient records in the software: contact details, primary care physician, health insurance.
• Rigorous application of safety procedures when handling hazardous or controlled substances.
• Management and organization of the medication inventory to ensure optimal supply.
• Rigorous preparation of medical prescriptions in compliance with appropriate dosages.
• Strict management of expired products, batch recalls, and traceability of pharmaceutical products.
• Close collaboration with the pharmacist to report potential drug interactions or allergy issues.
• Storing medications and medical devices in stock while adhering to organizational guidelines.
• Emphasis on discretion and courtesy in customer reception.

Dental Assistant - Centre Dentaire 3R - Trois-Rivières

(2025-11 - 2025-12)

• Chairside assistance to the dentist, four-handed dentistry.
• Sterilization of dental instruments and preparation of trays.
• Sterilization of dental instruments and equipment, tidying treatment rooms, and restocking materials to be prepared for the next patient.
• Assistance to dentists during dental treatments and procedures.
• Preparation of treatment rooms and organization of the daily schedule.
• Asepsis of the practice's treatment rooms.
• Support provided to anxious or stressed patients before, during, and after their dental appointment.
• Use of dental-specific software to facilitate daily work.
• Management of sterilized equipment to ensure the safety of patients and staff.
• Assistance in performing panoramic and intraoral X-rays under the supervision of the practitioner.
• Preparation of materials for impressions, cements, and other dental care products.

Dental Assistance - Bel Avenir (2024-08)