Kristin McLean

Diligent and self-motivated professional with a demonstrated ability to manage diverse emerging and time-sensitive priorities. Able to adapt quickly to changing environments and achieve requirements while maintaining a level-headed, calm demeanor.

Comfortable with technology: MS Word, MS Excel, Google Docs, and social media. Eager to learn and leverage skills towards a company's goals and vision.

RETAIL SALES ASSOCIATE at Bath and Body Works (2025-10 – Present)

• Assisting customers
• Processing transaction
• Replenishing stock
• Executing merchandise updates

CLIENT SERVICE REPRESENTATIVE at Pine Grove Veterinary Hospital (2024-11 – 2025-08)

Experience supporting veterinary teams while ensuring compassionate and detail-orientated client services and customer care. Skilled in scheduling appointments, managing patient records, handling billing and payments, and providing empathetic support to pet owners. Proven ability to multitask in a fast-paced clinical setting while keeping a calm and welcoming environment.

PERSONAL CAREGIVER at Family Household (2019-06 – 2023-05)

Provided 24hr personal care for a chronically ill family member while simultaneously managing the family's daily and extracurricular activities, and finances. Served as an advocate while providing mental, emotional, and physical support.

• Coordinated medical and outpatient appointments
• Managed transportation
• Arranged in-home care

Volunteer Coordinator at Simcoe County District School Board (2014-09 – 2016-06)

Parent Council Co-Chair at Simcoe County District School Board (2017-09 – 2019-06)

Bachelor of Arts – University of Waterloo (2000)

Diploma in Recreation and Leisure – Conestoga College (1997)