Kryshanda Green

Results-driven professional with experience identifying client needs, building strong customer relationships and driving revenue. Skilled in pattern recognition, deriving business insights from data, and product presentation. Adept at using software systems, meeting sales targets and exercising strong communication across teams, departments and individuals.

Front Desk Assistant at Humber Polytechnic (2025 – 2026)

• Supported senior executives with administrative tasks, including managing correspondence, event set-up, and coordinating day-to-day operations.
• Managed member check-ins, registrations, account updates and inquiries.
• Assisted with facility opening/closing procedures and ensured gym policies and safety procedures were followed.

Customer Experience Specialist at dbrand Inc. (2022 – 2024)

• Resolved complex customer inquiries and developed innovative solutions for recurring issues, streamlining processes and reducing response times.
• Collaborated with cross-functional teams to enhance customer support strategies and improve company efficiency.
• Handled confidential information and maintained accurate records with a high level of professionalism, precision and discretion.

Bin Service Operator at Yourbins Inc. (2021 – 2022)

• Generated new business through direct marketing, prospecting locations and client outreach, converting leads into new customers.
• Assisted in the planning and execution of daily service operations and dispatch, ensuring a high level of professionalism and attention to detail.

Diploma in Business Management; Relevant Focus: Data Analytics & Business Intelligence – Humber Polytechnic (2026)

Bachelor of Arts in Political Science; Relevant Focus: Public Policy & Data Analysis – Toronto Metropolitan University (2016 – 2020)