Laurette Johnson

Over 21 years' experience in the field of customer service and administration procedures. Bilingual – Write and speak fluent French and English. Excellent communication skills, honest, friendly and professional ethics. Positive attitude towards learning and changes. Microsoft Office proficiency.

Recreation Office Clerk at 5CDSB Gagetown (2019-12 – 2024-02)

Delivered consistent and positive client service experience in a recreation office setting.

• Delivered a consistent and positive client service experience
• Relayed information related to programs and services
• Processed payment using Interact, Credit and Cash
• Provided financial statements to management at the end of month
• Calculated end of day
• Worked overtime to help during hectic times
• Followed policies in accordance with organization's values and ethics

Administration Clerk at Canadian Forces (1980-04 – 2002-10)

Provided administrative support and customer service within the Canadian Forces.

• Maintained filing system for general mail and personal files
• Responded to emails and processed incoming/outgoing mail
• Typed letters, reports and various forms
• Assisted civilians with application/enrolment in the Canadian Forces
• Administered proficiency tests to civilians

Diploma in Accounting and Payroll Administrator – Eastern College (2017-04 – 2019-02)

Diploma in Business Accounting – Centre for Distance Education (2015-03 – 2015-10)

High School Equivalence in Grade 12 – Comox, British Columbia (1985-12)

Certificate in Administration Clerk Course – CF School of Administration (1981-08)

Certificate in CF Junior Leadership Course – Borden, Ontario (1992-05)