Leena Joudah

Compassionate Rehabilitation Assistant with clinical experience in inpatient and outpatient rehabilitation settings. Skilled in mobility training, therapeutic exercises, ADL assistance, patient transfers, patient safety, and interdisciplinary collaboration. Dedicated to supporting patients in achieving functional independence and rehabilitation goals.

Daycare assistant (supply staff) at Barrhaven child care center (2025-10 – Present)

• Supervised and engaged with babies and toddlers in a safe, nurturing, and stimulating environment.
• Assisted with interactive activities, music, singing, movement, and creative play to support children's development.
• Built positive relationships with children and families through warm and enthusiastic interactions.
• Helped set up, organize, sanitize, and reset activity areas and equipment.
• Provided calm guidance and worked collaboratively with staff in a busy environment.
• Maintained a clean, safe, and welcoming environment while following health and safety procedures.

Service Desk Associate at Home Depot Canada (2025-04 – 2025-08)

• Assisted customers with returns, exchanges, refunds, and general inquiries while providing professional and friendly service.
• Resolved customer concerns and complaints effectively while following company policies and procedures.
• Processed transactions accurately and maintained organized and accurate records.
• Communicated clearly with customers and team members to address concerns and find appropriate solutions.
• Managed multiple customer requests in a fast-paced environment while maintaining attention to detail.
• Demonstrated strong problem-solving, communication, and interpersonal skills when interacting with a diverse range of customers.

Cashier at Harvey's & Swiss Chalet (2024-12 – 2025-09)

• Processed cash, credit, debit, and mobile payments accurately and efficiently.
• Provided friendly and attentive customer service in a fast-paced environment.
• Assisted customers with menu inquiries, orders, and product recommendations.
• Handled customer concerns professionally and communicated effectively with team members.
• Maintained cleanliness, organization, and food safety standards in the work area.
• Collaborated with team members to ensure smooth daily operations and efficient service.
• Demonstrated strong time management, multitasking, and attention to detail during busy periods.

Rehabilitation Assistant at Queensway Carleton Hospital – A4 Rehabilitation Unit (2026-04 – 2026-05)

• Assisted patients with mobility training, therapeutic exercises, transfers, and ADLs.
• Supported patients with stroke, ICU, medicine, surgery, and wheelchair services.
• Monitored patient safety and treatment progress.
• Collaborated with physiotherapists, occupational therapists, nurses, and healthcare teams.

Rehabilitation Assistant at Pro Physio Merivale (2025-11 – 2025-12)

• Assisted physiotherapists with patient treatment programs.
• Supported therapeutic exercises, balance training, and mobility programs.
• Applied modalities including heat, ice, ultrasound, TENS, and IFC under supervision.
• Assisted patients with concussion, vertigo, and mobility impairments.

Occupational Therapy Assistant / Physiotherapy Assistant in OTA/PTA – Algonquin College (2024 – 2026)