Leslie Martin

Professional, energetic, and guest-focused server with over six years of experience delivering exceptional hospitality in high-volume restaurants. Experienced in creating memorable guest experiences through attentive service, extensive menu knowledge, beverage recommendations, and relationship building. Recognized for maintaining composure under pressure, providing personalized service, and consistently exceeding guest expectations.

Currently serving at The Cheesecake Factory and expanding beverage expertise through mixology training.

Server at The Cheesecake Factory (2025-01 – Present)

• Deliver exceptional service in a fast-paced, high-volume restaurant.
• Guide guests through an extensive menu while making personalized food and beverage recommendations.
• Upsell appetizers, cocktails, wine, desserts, and specialty menu items.
• Manage multiple tables while maintaining attentive, friendly, and efficient service.
• Accurately enter orders using POS systems and process guest payments.
• Collaborate with kitchen and support staff to ensure timely and accurate service.
• Resolve guest concerns professionally while creating memorable dining experiences.
• Complete opening, closing, and side work while maintaining restaurant cleanliness and organization.

Server at Amalfi's Trattoria & Bar (2024-01 – 2025-01)

• Delivered exceptional service in a busy Italian restaurant and bar.
• Assisted guests with menu selections, wine pairings, cocktails, and daily features.
• Built strong relationships with regular guests through personalized service.
• Maintained high standards of food safety, cleanliness, and professionalism.
• Worked collaboratively with the front- and back-of-house teams to ensure seamless operations.

Server at Jack Astor's Bar & Grill (2019-05 – 2023-01)

• Delivered exceptional food and beverage service in a fast-paced, high-volume casual dining environment.
• Built lasting guest relationships through attentive and engaging service.
• Demonstrated extensive knowledge of food, beer, wine, cocktails, and menu features.
• Successfully managed multiple tables while maintaining accuracy and efficiency.
• Consistently upsold beverages, appetizers, desserts, and featured menu items.
• Processed payments accurately and maintained cash handling standards.
• Assisted with opening, closing, side work, and training new team members.