Liam Mullins

IT QA Engineer with 3+ years of experience delivering automated and manual testing for critical internal applications in Agile environments. Skilled in designing and maintaining test frameworks using Java, Selenium and Playwright to support CI/CD pipelines. Proven track record of comprehensive testing documentation, regression testing and cross-functional collaboration to ensure application stability.

IT QA Engineer at JRI America Inc. (SMBC) (2022-09 – 2026-02)

Member of the Internal Applications QA Team within an Agile/Scrum environment, testing applications such as Customer Onboarding and GRC applications

• Improved efficiency by developing automated test scripts using Selenium, Playwright, and TestNG in IntelliJ IDEA
• Completed documentation throughout the QA phase for Auditing purposes. These included Test Case Scenarios, Test Plans, Test Summary Reports, and Test Evidence for each scenario.
• Executed impacted and regression testing for each release, leveraging TestNG to ensure application stability across multi-browser and headless execution
• Took part in a new tech academy initiative, to test the implementation of a new learning platform that attempts to unify all training and learning sources on one platform. (e.g. LinkedIn Learning, BAI, Internal Training Resources, etc.)

HSE IT Support Engineer at PFH Technology Group (2021-03 – 2021-09)

Member of the National Service Desk Team for the HSE

• Provided first line IT support to members of the HSE, assisting with a wide range of issues, ranging from account issues to email issues and printing issues.
• Provided first line support during the major cyber-attack on the HSE, providing day-to-day updates and advice on how to keep data safe during the attack. Also assisted during the restoration of systems post cyber-attack.

Client Engagement at State Street International (2019-03 – 2019-09)

• Create a SharePoint website for the Client Engagement team on the company's intranet.
• Document and map current in-house IT sales-related processes.
• Produce application diagrams and maps for the financial regulators in Luxembourg.
• Assist in streamlining the answering of questions in the Due Diligence process.

MSc in Cyber Risk for Business – University College Cork (2021 – 2022)

BSc in Business Information Systems – University College Cork (2016 – 2020)