Majid Hameed

Experienced Freight and Truck Dispatcher with over 10 years of experience in transportation logistics, dispatch operations, route planning, driver coordination, and freight management. Proven ability to optimize routes, secure loads, monitor shipments, and maintain strong relationships with drivers, brokers, and customers. Skilled in load boards, shipment tracking, and resolving operational issues to ensure efficient and on-time deliveries.

Seeking a Dispatcher / Logistics Coordinator position in Ontario.

Dispatch / Operations at Besto Freight Inc (2025-03 – Present)

Manage daily dispatch operations for multiple trucks and drivers across regional and cross-border routes

• Manage daily dispatch operations for multiple trucks and drivers across regional and cross-border routes
• Coordinate shipments with customers, brokers, and warehouses to ensure timely pickups and deliveries
• Generate new freight opportunities through Loadlink and logistics marketplaces
• Plan and optimize routes to minimize empty miles, fuel costs, and delivery delays
• Track driver locations and shipment status using dispatch and tracking systems
• Monitor driver compliance with schedules, delivery instructions, and safety requirements
• Resolve delivery issues, delays, and customer concerns in a timely manner
• Prepare rate confirmations, dispatch sheets, and load documentation
• Maintain regular communication with drivers regarding pickup times, routes, and delivery instructions
• Develop relationships with brokers and customers to secure repeat freight business

Senior Freight & Truck Dispatcher at IS Trucking (2020-10 – 2025-03)

Dispatched trucks for daily freight pickups and deliveries throughout Ontario and neighboring regions

• Dispatched trucks for daily freight pickups and deliveries throughout Ontario and neighboring regions
• Assigned drivers and equipment based on load priority, location, and availability
• Secured freight loads through Loadlink and developed relationships with freight brokers
• Negotiated freight rates and confirmed load details with brokers and customers
• Monitored shipments and provided real-time updates to drivers and clients
• Coordinated pickup and delivery appointments with warehouses and distribution centers
• Managed driver schedules and ensured efficient utilization of trucks
• Maintained dispatch records, load confirmations, and freight documentation
• Assisted in resolving delays, route issues, and operational challenges
• Ensured compliance with company policies and transportation regulations

Senior Freight Dispatcher at CMF Inc (2014-11 – 2020-10)

Oversaw daily dispatch operations for freight transportation services

• Oversaw daily dispatch operations for freight transportation services
• Scheduled and coordinated pickup and delivery appointments with customers and warehouses
• Assigned loads to drivers based on routes, availability, and equipment requirements
• Communicated shipment instructions, route details, and delivery updates to drivers
• Monitored shipment progress and ensured on-time delivery performance
• Maintained detailed records of shipments, driver assignments, and dispatch logs
• Coordinated with operations staff to resolve service issues or delays
• Assisted in planning efficient delivery routes to reduce operational costs
• Provided customer support regarding shipment status and delivery updates

Dispatch Coordinator at AAKS Trucking Ltd (2012-06 – 2014-10)

Coordinated daily dispatch activities for trucking and freight transportation operations

• Coordinated daily dispatch activities for trucking and freight transportation operations
• Scheduled pickup and delivery appointments with customers and logistics partners
• Communicated load details, pickup instructions, and delivery requirements to drivers
• Maintained accurate freight documentation and dispatch records
• Monitored driver progress and addressed route or delivery issues
• Assisted in load planning to improve truck utilization and reduce downtime
• Ensured proper documentation for freight shipments and delivery confirmations
• Built strong working relationships with drivers, customers, and logistics partners

Bachelor of Economics in Economics – University Degree, Lahore

Diploma in Graphic & Web Design / Development – CCBST