Manjinder Kaur

Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Ability to work in tough situations. Always excited to learn about new things. Give preference to honesty, hard work, and passion about helping other people. Having knowledge of technical skills, Customer service, finances, and professionalism.

Customer Service Representative - FORTIS BC - Prince George, BC

(2023-01 - 2025-12)

• Provided Outstanding Customer Service in a call center environment by phone or Email.
• Focus on Customer satisfaction and First call resolution.
• Provide accurate information to customers according to their inquiries while using Analytical skills.
• Meet the organization's Goals on a monthly and yearly basis

Financial Advisor and Broker - World Financial Group - Prince George, BC

(2019-06 - 2025-12)

• Maintained a data system and provided accurate and Vibal product options for customers based on research and data.
• Help other people to learn the system of the organization and help them to achieve their goals.
• Built strong collaborative relationships with community members and organizations.

Volunteer - Cariboo Action Training Society - Prince George, BC

(2019-05 - 2019-08)

• I attended the job interviews and asked questions to recruit and select the job candidates.
• I learned how to do Bookkeeping.
• Experienced in how to calculate and do the compensation.
• I attended the meetings to experience professionalism and Managerial relations.
• Employee engagement and communication.
• Experienced the different strategies to do Performance appraisal.

Food Counter Attendant - Dairy Queen - Prince George, BC

(2017-09 - 2023-06)

• Adhered to security protocols and cash-handling best practices to maintain correct totals.
• Provided prompt, high-quality guest service, including slot machine payout and guest prize redemption, to meet diverse guest needs.
• Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
• Successfully led key projects which resulted in sales increase.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Developed an exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
• Work with newly hired members to provide training.

Diploma - Human Resources Management - College of New Caledonia (CNC) (2017-09 - 2019-04)

Bachelor of Arts - Arts - Panjab University (2012-03 - 2015-04)

Diploma - Computer Science - Advanced Computer Information & Technology (2011-02 - 2012-02)