Maria Spada

Friendly, reliable, and highly organized professional with over 15 years of experience in customer service, administration, and client support. Skilled in handling high-volume calls, managing schedules, and creating a welcoming environment. Known for professionalism, strong work ethic, and the ability to build rapport with clients and colleagues. Seeking to bring my interpersonal and organizational skills to the Receptionist role at Priddle Law Group.

Courier & Client Service Representative - Dynacare Health Care Solutions - Kamloops, BC

(2016-08)

• Coordinate deliveries for multiple healthcare sites including clinics, pharmacies, and correctional facilities.
• Communicate professionally with healthcare staff to ensure timely and accurate service.
• Maintain accurate delivery records and uphold confidentiality standards.

Member Service & Front-End Support - Costco Wholesale - Kamloops, BC

(2015-01 - 2020-12)

• Greeted members and assisted with purchases, returns, and inquiries.
• Processed transactions accurately and efficiently in a fast-paced environment.

Sales Associate / Cashier - Zellers - Kamloops, BC

(1998-01 - 2012-12)

• Provided friendly customer service and assisted with product selection.
• Handled cash, returns, and exchanges while maintaining a positive shopping experience.

Customer Care Specialist - Convergys (American Express) - Kamloops, BC

(2001-01 - 2010-12)

• Managed inbound calls, resolved customer concerns, and processed transactions.
• Consistently achieved top satisfaction scores through clear communication and problem-solving.

Admitting & Discharge Clerk / Operating Room Booking Clerk - Royal Inland Hospital - Kamloops, BC

(1980-01 - 1988-12)

• Admitted and discharged patients, scheduled operating room procedures.
• Maintained patient confidentiality and accurate health records.

Diploma - Business & Office Assistant - Cariboo College (TRU)

Medical Terminology - Cariboo College (TRU)

High School Diploma - NorKam Senior Secondary School