Maude Deschenes

Bilingual (French/English) and highly adaptable professional with strong communication and writing skills. Fast learner with a natural ability to connect with people and deliver excellent client service. Comfortable with computers and quick to master new software and technology. Reliable, organized, and motivated to grow in a supportive team environment.

Self employed business manager - Self Employed Contractor - Burlington, ON

(2019-06)

• Managed a diverse roster of clients and provided tailored, high-quality service to meet individual needs.
• Built and maintained strong client relationships through excellent communication, reliability, and professionalism.
• Handled full-cycle scheduling, bookings, and time management to ensure smooth daily operations.
• Oversaw all administrative aspects of self-employment, including budgeting, tracking income/expenses, and organizational tasks.
• Demonstrated strong discretion and maintained strict confidentiality in all client interactions.
• Utilized effective de-escalation and emotional-intelligence skills to navigate a wide range of personalities and situations.
• Marketed services through online platforms; managed inquiries, messaging, profile presentation, and branding.
• Provided consistent customer support and follow-ups, leading to high client retention and positive feedback.
• Adapted services based on client goals, preferences, and comfort levels, ensuring a personalized experience.

Cashier - Couche-Tard - Terrebonne, QC

(2019-05 - 2019-06)

• Provided friendly customer service in a fast-paced convenience store.
• Processed cash, debit and lottery transactions accurately.
• Balanced cash drawer and maintained inventory.
• Restocked merchandise and maintained a clean sales floor.
• Assisted customers with fuel purchases and product inquiries.

Meat Cutter - Iga famille pelletier - Val-d'Or, QC

(2019-03 - 2019-05)

• Prepared fresh deli products, sandwiches and ready-to-eat meals while following food safety standards.
• Set-up the cheese counter

Assistant Cook - Primi Piatti Ristorante - Saint-Lambert, QC

(2016-08 - 2017-02)

• Assisted kitchen staff in a fast-paced restaurant environment.
• Prepared fruits, vegetables, and ingredients for daily meal service.
• Plated desserts and assisted with food presentation.
• Maintained clean and organized workstations while following food safety and sanitation standards.
• Assisted with dishwashing and overall kitchen cleanliness.
• Properly stored, weighed, and packaged food ingredients and prepared items.
• Supported cooks with food preparation to ensure efficient kitchen operations.

Secondary School - Gérard-Filion (2012-09 - 2017-06)