Maxi La Runa
Customer Support Specialist
Talent
Edmonton, Division No. 11, CanadaMember since July 17, 2026
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About
Customer Support Specialist with 10+ years of experience delivering technical support and exceptional customer service across banking, government, and remote environments. Skilled in troubleshooting, client communication, and problem solving.
Experience
Senior IT Analyst - Banco Provincia de Buenos Aires
(2022-01 - 2026-01)
- Delivered technical and customer support to internal users.
- Resolved hardware, software, network, and account issues.
- Collaborated with cross-functional teams and documented solutions.
IT Support Technician - Central Bank of the Argentine Republic
(2019-01 - 2022-01)
- Provided first-line technical support for hardware, software, and user accounts.
- Assisted users remotely and on-site.
- Installed and configured workstations and business applications.
Customer Support Analyst (Remote) - Grafton
(2018-01 - 2019-01)
- Supported international customers via email and virtual communication.
- Resolved customer inquiries with a customer-first approach.
- Collaborated with internal teams to ensure timely resolution.
Data Researcher (Remote) - One Click Code
(2017-01 - 2018-01)
- Reviewed and validated datasets with high accuracy.
- Performed online research and maintained data quality.
- Worked independently in a remote environment.
Education
Bachelor of Science - Computer Information Technology - National Technological University (UTN) (2008-01 - 2016-01)
