Customer Success Partner Associate
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I'm passionate about helping customers achieve their business goals and gain value realization from their products. I have knowledge and project experience in systems development lifecycle from analyzing existing systems to developing a recommended course of action.
I'm a professional who is goal-oriented with 3 years of driving organizational transformation and customer success through engaging with employee champions to drive key messages.
Skills: Analytics, communication (verbal and written), project management, time management, cross-team collaboration, adaptability
Started in January 2020 as a communication specialist intern at SAP. Worked various role from change management agent to operations until 2021. In October 2021, I had the role of customer success partner associate where I created and was part of the Early Talent Program as a full-time employee at SAP.
Bachelor's degree in Business Technology Management. Member of the Institute for Co-Operative Education.
Relevant courses: Business Application Development, Data Management, Business Technology Management, Fundamentals of Information Technology, Project Management and Information Systems Analysis, Design, and Implementation
Technical skills gained: SQL, object-oriented approach, UML, PM workflows, DFDs
