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Mays Al-Soofi

Mays Al-Soofi

Customer Service Agent Lead

Talent
Hamilton, OntarioMember since September 17, 2023
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About

Operated airport check-in, boarding desk, and services

Operated multiple flight operations programs for Lynx, Swoop, Westjet, Canadian North and Airtransat airlines

Boarded and checked in passengers in a timely fashion to avoid delays

Assisted and directed passengers to correct aircraft

Communicated with the gate agent to fill in times for flight logs

Delivered excellent customer service to provide a good company reputation

Filled out flight, baggage, and delay reports

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