Meet Patel

Hands-on technical service professional with 7+ years of experience maintaining, inspecting, troubleshooting, and repairing small-engine equipment, tools, generators, industrial machinery, and automated equipment. Skilled in preventive and corrective maintenance, mechanical and electrical fault diagnosis, component replacement, equipment testing, and safe use of hand and power tools.

Background includes field service, rental equipment, generator servicing, and high-speed assembly-line maintenance. Safety-focused, organized, and customer-oriented.

Field Technician / Tool Technician - The Home Depot Canada - Ottawa, Ontario

(2023-01)

• Worked as a Field Service Technician in the Ottawa district from January 2023 to February 2025, supporting three Home Depot locations with equipment and system maintenance, repairs, and troubleshooting.
• Transitioned to a Tool Technician position in March 2025; current Home Depot role is Tool Technician.
• Diagnosed and repaired technical issues, investigated root causes, and recommended practical solutions.
• Performed routine inspections, preventive maintenance, repairs, and component replacements to support equipment reliability and safe operation.
• Installed, tested, configured, calibrated, and adjusted equipment to meet performance and safety requirements.
• Developed testing and troubleshooting procedures, identified process-improvement opportunities, and implemented solutions.
• Prepared training materials and conducted workshops to support consistent service practices.
• Documented service work, maintenance activities, repairs, and parts used; managed inventory of service parts and tools.
• Provided customer support by explaining equipment issues and repair recommendations, coordinated with team members, and followed safety procedures and PPE requirements.

Field Service Technician - Genrep Ltd. - Ottawa, Ontario

(2022-03 - 2022-12)

• Serviced, maintained, inspected, and repaired generators, engines, and related equipment.
• Performed Megger testing and load-bank testing to assess equipment performance and condition.
• Troubleshot mechanical and electrical problems, identified faults, and completed appropriate repairs.
• Completed annual and preventive maintenance and diagnosed mechanical issues during field service visits.
• Used hand and power tools safely and followed applicable industrial, provincial, and federal safety standards.
• Visited customer sites, provided service support, and trained customers on equipment following installation.
• Prioritized work and time to support productive service operations; communicated findings and customer feedback to sales and management.
• Coordinated with team members and customer representatives, and maintained a clean, organized shop, workspace, and service vehicle.

Mechanical Technician - Sunbelt Rentals - Ottawa, Ontario

(2019-12 - 2022-02)

• Performed preventive maintenance, inspections, testing, troubleshooting, and repairs on rental equipment and machinery, including small-engine equipment.
• Inspected machinery and components to identify defects, diagnose mechanical problems, and determine repair requirements.
• Read work orders and technical instructions; supported other technicians and coordinated equipment installations as needed.
• Installed, aligned, and balanced equipment, and used hand and power tools, hoists, drills, precision instruments, and electronic testing devices.
• Repaired wiring and machinery, completed preventive-maintenance work orders, inspected parts, and replaced worn cutting tools and components.
• Ordered required parts, supported production and service goals, and maintained customer relationships through dependable service.
• Followed safety procedures when working around machinery and vehicles, including when vehicles were raised or lifted.

Lead Technician - Abbott Point of Care - Ottawa, Ontario

(2017-08 - 2019-12)

• Cleared process jams and equipment disruptions on high-speed semi-automatic assembly lines to help minimize downtime.
• Troubleshot semi- and fully automated electrical and pneumatic equipment and supported fault finding on production systems.
• Set up equipment and replaced components in precision electrical and mechanical assemblies.
• Supported PLC- and PC-controlled equipment and investigated issues affecting product quality.
• Contributed to assembly-line preventive-maintenance programs and completed preventive and corrective maintenance with senior technicians.

Mechanical Engineer - Sunrise Industries Private Limited - Jarod, India

(2014-09 - 2015-10)

• Operated CNC equipment at a basic level and performed mathematical conversions to help meet product specifications and quality requirements.
• Used CAD to develop product concepts and supported troubleshooting of production tooling and equipment.
• Designed, tested, or evaluated HVAC, fire-protection, security, and environmental-control systems.
• Conducted quality inspections, measured dimensions, tested durability, and performed root-cause analysis when issues were identified.
• Completed site, field, and construction inspections, sampling/compaction checks, compliance checks, and quality-assurance/quality-control documentation.
• Prepared and maintained technical documentation, including site and floor plans.

Associate of Science - Electromechanical Engineering Technologies (Robotics) - Algonquin College (2017-04)

Bachelor’s Degree - Mechanical Engineering - R.C. Patel Institute of Technology (2014-05)