Melanie Mamane
Administrator
Talent
Dollard-Des OrmeauxMember since September 28, 2026
Administrative AssistantOral communicationWritten communicationPrioritizationFocusCustomer support servicesLearning new concepts quicklyWorking under pressureInterpersonal skills
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Administrative AssistantOral communicationWritten communicationPrioritizationFocus
About
Answer multi-line telephone calls, route calls and take accurate messages Provide information to callers Greet and direct patients
Experience
Administrator - Centre Dentaire Pour Enfants (Dr. Erle Schneidman) - Pierrefonds, QC
(2010-01)
- Answer multi-line telephone calls, route calls and take accurate messages
- Provide information to callers
- Greet and direct patients
- Deal with queries from the public and patients
- General administrative and clerical support
- Prepare letters and documents
- Schedule and maintain appointment diary electronically
Administrative Assistant - Sun Life Financial - Pointe-Claire, QC
(2011-01 - 2014-12)
- Office Compliance
- Provide information to callers
- Process client files and schedule appointments
- Deal with queries from the public and patients
- General administrative clerical support & handle various bookkeeping duties
- Prepare letters and documents & generate illustrations as needed
- Handle various bookkeeping duties
Supervisor/Barista - Starbucks Coffee - Dollard-des-Ormeaux, QC
(2007-01 - 2010-12)
- Maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard, as well as setting a positive example for the shift team.
- Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Delivering legendary customer service to all customers by acting with customer comes first attitude and connecting with the customer.
- Followed Starbucks operational policies and procedures, including those for cash handling, safety and security.
Volunteer work - Dawson Hillel - Westmount, QC
(2004-01 - 2006-12)
- Registering new members.
- Working with Hillel fees for upcoming events.
- Work with other clubs to create and organize new activities.
- Work in collaboration with D.S.U (Dawson Student Union)
Education
Bachelor of Arts - History Major - Concordia University (2006-01 - 2010-12)
DEC - Law and Society Profile - Dawson College (2004-01 - 2006-12)
Skills
Administrator
