Melissa

Professional Server/Bartender with extensive experience in fast-paced hospitality environments. Strong knowledge of cocktails, wine, beer, and spirits with a focus on attentive service, efficiency, and guest experience. Thrives in high-volume settings while maintaining organization, professionalism, and a welcoming atmosphere.

Serve Right

Certified. Currently seeking a serving or bartending position offering approximately 3–4 shifts per week.

Managed opening and closing duties, including balancing server cash-outs, end-of-day procedures, cash handling, and preparing deposits.

Assisted with onboarding and training new servers by mentoring staff and overseeing shadow shifts to ensure strong service standards.

Consistently exceeded sales expectations through strong upselling abilities, regularly achieving $3,000+ in sales per shift and winning internal sales contests.

Built and maintained positive working relationships with both FOH and BOH team members, contributing to a collaborative and efficient work environment.

Delivered attentive, high-quality customer service in fast-paced environments while ensuring accuracy, efficiency, and guest satisfaction.

Engaged directly with guests in a professional and personable manner to create positive dining experiences and encourage repeat business.

Demonstrated strong teamwork by proactively supporting coworkers and assisting with overall floor operations during high-volume service periods.

Assisted with inventory management, bar stocking, and maintaining organization and cleanliness throughout service.

• Maintained strong knowledge of food, beverage, and feature menus to confidently guide guests and enhance the overall dining experience.

Health Management – York University (2014)

Business Admin/Management – Nova Scotia Community College (2009)