Michael Follett

Safety-driven Warehouse Supervisor candidate with 10+ years of experience in high-risk, regulated, and fast-paced operational environments. Strong background in team coordination, hazard identification, equipment operation, workflow management, and compliance documentation. Certified in First Aid Level C, Ministry of Labour Health & Safety, Forklift Operation, and Class F driving. Known for enforcing safety standards, maintaining accurate records, and leading by example.

Signal Maintenance & Engineering Technician - Canadian National Railway (CN) - London, ON

(2020-01)

• Work daily in safety-critical environments involving heavy equipment, moving vehicles, and public access areas.
• Coordinate work zones, ensuring safe movement of personnel, equipment, and materials.
• Conduct inspections, testing, and preventive maintenance on electrical and mechanical systems.
• Identify hazards, assess operational risks, and take corrective action following Transport Canada and safety protocols.
• Respond to urgent service calls requiring calm judgment, teamwork, and efficient task prioritization.
• Complete accurate documentation, inspection logs, and compliance reports.
• Communicate with supervisors, dispatch, and external agencies while maintaining chain-of-command discipline.

Financial Advisor / Backup Branch Compliance Officer - Scotiabank - London, ON

(2016-08 - 2022-02)

• Maintained strict compliance with regulated procedures, documentation standards, and audit requirements.
• Supported AML, KYC, fraud prevention, and internal controls as a compliance officer.
• Trained and mentored staff on procedures, documentation accuracy, and professional conduct.
• Demonstrated strong customer service, conflict resolution, and de-escalation skills.

Financial Advisor (Entry Level) - Scotiabank - Sarnia, ON

(2014-02 - 2016-07)

• Conducted structured assessments requiring strong observation, documentation, and communication.
• Managed high-volume workloads while maintaining accuracy and professionalism.

Insurance Agent - American Income Life - London, ON

(2013-06 - 2013-10)

• Conducted one-on-one consultations with the public, demonstrating professionalism and clear communication.

Diploma - Business Administration - Lambton College

Accreditation - Accounting & Payroll Administration - Toronto School of Business