Minan Mohammed

Driven, goal-oriented, and customer-focused professional seeking to excel as an Entry-Level Sales & Customer Associate at Edmonton Marketing Solutions Incorporated. Proven expertise in customer acquisition and direct residential door-to-door marketing. Highly skilled in conducting needs-based conversations, delivering direct face-to-face customer service, and explaining specialized telecommunications products (Rogers campaigns).

Adept at guiding prospects through the full sales and enrollment process from initial contact to activation while thriving in fast-paced, performance-driven environments.

Entry-Level Sales & Customer Associate - Edmonton Marketing Solutions Incorporated - Edmonton, AB, Canada

(2025-11 - 2026-01)

Engaged in field marketing and residential door-to-door outreach, delivering direct face-to-face customer service to prospects.

• Conducted structured, needs-based conversations to clearly explain and promote Rogers telecommunications products and connectivity service options.
• Identified customer requirements and recommended tailored solutions aligned with consumer lifestyle, usage, and value-based packages.
• Guided clients smoothly through the complete sales and enrollment process, handling inquiries and customer objections with confidence to secure seamless activation.
• Maintained accurate, systematic records of customer interactions and promotional sales activity using specialized CRM systems.

Cashier & Customer Service Associate - Almadina Supermarket - Tripoli, Libya

(2022-01 - 2025-05)

Delivered exceptional customer-facing care and handled accurate cash, credit card, and point-of-sale transactions in a busy retail setup.

• Assisted shoppers with general inquiries and applied courteous problem-solving to ensure a welcoming and positive in-store experience.
• Managed daily register logs, monitored necessary checkout supplies, and utilized computer systems to support targeted company promotions.

Secretary & Administrative Assistant - Tripoli Import & Export Company - Tripoli, Libya

(2020-03 - 2021-11)

Managed front-desk client communications, screened email and telephone inquiries, and drafted official corporate documentation.

• Leveraged Microsoft Office (Word, Excel, PowerPoint, Outlook) to streamline office workflows, maintain digital records, and organize executive schedules.

Secondary School Certificate (High School Diploma Equivalent) Edmonton, AB, Canada