Mohammed Dullah

Rohingya Medical & Community Interpreter with more than seven years of experience providing accurate, confidential, and culturally responsive interpretation services across healthcare, humanitarian, settlement, and community environments. Experienced in over-the-phone (OPI), video remote (VRI), and in-person interpretation, supporting communication between healthcare professionals, social service providers, and Limited English Proficient (LEP) clients. Proven ability to facilitate complex medical and community interactions while maintaining accuracy, neutrality, confidentiality, and professional interpreter ethics.

Recognized for strong communication skills under pressure and extensive experience supporting refugee, newcomer, and vulnerable populations in both Bangladesh and Canada.

Community Interpreter (Healthcare & Social Services) – Freelance - Ottawa Language Access (OLA) - Ottawa, Ontario, Canada

(2025-11)

Provide interpretation support for healthcare, settlement, and social service appointments across hospitals, clinics, specialist consultations, laboratory services, mental health appointments, and community programs. Facilitate communication between healthcare professionals and Rohingya-speaking clients, ensuring accurate transfer of information while maintaining professional standards in both in-person and remote environments.

Community Interpreter (Healthcare & Social Services) – Freelance - Catholic Centre for Immigrants (CCI Ottawa) - Ottawa, Ontario, Canada

(2025-10)

Provide interpretation support for newcomer and refugee families accessing healthcare, settlement, educational, and community services. Assist clients during medical appointments, dental visits, hospital interactions, workshops, case management meetings, and community programs while promoting clear and culturally appropriate communication between service providers and clients.

Cultural Interpreter – Freelance - CISOC (Cultural Interpretation Services for Our Communities) - Ottawa, Ontario, Canada

(2025-11)

Provide Rohingya-English interpretation services for community organizations, settlement agencies, healthcare providers, and social service professionals serving newcomer and refugee populations. Facilitate accurate communication during appointments, assessments, service planning meetings, and client interactions while maintaining confidentiality, neutrality, cultural sensitivity, and professional interpreter standards. Support equitable access to services by bridging linguistic and cultural barriers between service providers and clients.

Community Facilitator – Freelance - OCISO - Ottawa, Ontario, Canada

(2026-03)

Support newcomer and refugee families through community engagement initiatives, workshops, and settlement-related programming while providing interpretation and communication assistance for Rohingya-speaking clients. Collaborate with multicultural teams, service providers, and community partners to improve communication access and facilitate successful integration into Canadian society.

Medical Interpreter (Remote) - Kelly Services / LanguageLine Solutions

(2025-03 - 2025-12)

Provided Rohingya-English remote medical interpretation services through over-the-phone interpretation platforms, facilitating communication between healthcare providers and Limited English Proficient patients. Supported primary care consultations, specialist appointments, patient education discussions, mental health services, and healthcare-related inquiries. Interpreted approximately 20–30 calls daily in high-volume healthcare environments while maintaining accuracy, confidentiality, cultural competence, and professional interpreter ethics.

Medical & Humanitarian Interpreter - Cox's Bazar Refugee Response, Bangladesh - Bangladesh

(2018-01 - 2025-12)

Provided medical and humanitarian interpretation services for Rohingya-speaking patients, healthcare providers, humanitarian workers, protection officers, case managers, and outreach teams across refugee camp settings in Bangladesh. Supported medical consultations, triage assessments, diabetic care programs, patient education initiatives, protection services, and community health outreach activities delivered by international organizations and healthcare facilities. Facilitated accurate communication for thousands of patients over seven years while maintaining professionalism, cultural competence, and interpretation accuracy in complex and high-pressure environments.

Ontario Secondary School Diploma (OSSD) - Continuing Education Cooperative Education Program, Ontario, Canada

High School Diploma – Arts Stream - Arts - Tamentha Basic Education High School, Rakhine State, Myanmar (2016-01)