Monika Sah
Computer Engineering Graduate with hands-on experience in IT operations, web development, and database-driven systems
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About
Computer Engineering Graduate with hands-on experience in IT operations, web development, and database-driven systems, seeking a trainee role to grow and deliver within the organization. Eager to apply foundational knowledge of Java, Spring Boot, and MySQL while learning from experienced engineers and growing into a dependable software engineer.
Experience
Reception Staff / Donor Screener - Grifols - Edmonton, AB
(2025-10 - 2026-05)
- Systems & Data Administration: Facilitated donor onboarding by managing full registration and appointment booking workflows within the donor management system, ensuring 100% data tracking and profile accuracy.
- Software Execution (PC-Blut): Utilized the proprietary PC-Blut platform to log donor assessments, track physical arm inspections, and systematically record operational data points.
- SOP Compliance & Risk Analysis: Executed clinical screenings and eligibility questionnaires in strict compliance with Standard Operating Procedures (SOPs) and cGMP regulations; performed continuous risk analysis to identify procedural deviations, tracking side-effect protocols and safety alerts.
- Financial Tracking & Operations: Administered and tracked operational records related to donor compensation policies, system logbooks, and scheduling metrics to optimize front-end center efficiency.
IT Analyst / WordPress Developer - Digital Shikhar Pvt. Ltd & Techno Dawn Pvt. Ltd - Kathmandu, Nepal
(2020-08 - 2023-05)
- Managed backend operations for an e-commerce platform and its logistics system, overseeing order workflows, vendor pipelines, and delivery tracking.
- Performed quality assurance and functional testing of web applications, writing test cases and validating system behaviour against business requirements.
- Administered hosting infrastructure, managing server accounts, DNS configuration, email routing, and SSL certificates for multiple clients.
- Developed and maintained 20+ websites across diverse industries, collaborating with cross-functional teams to deliver projects on schedule.
Education
Master of Computing Science - Internetworking - University of Alberta (2023-09 - 2025-06)
Bachelor of Computer Science and Engineering - Computer Science and Engineering - SRM Institute of Science and Technology (2020-06)
