Muskan Gupta
Customer Service
Talent
Waterloo, OntarioMember since September 15, 2023
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About
- Active listening to understand customer needs and concerns.
- Excellent verbal and written communication skills.
- Juggle multiple customer inquiries simultaneously and resolves them efficiently.
- Collect and relay customer feedback to improve products or services.
- Use customer relationship management (CRM) tools to track customer interactions and information.
- Build positive relationships with customers to encourage repeat business.
