Namrata Nanduri
Salesforce Business Analyst at Red Hat
Talent
Mississauga, OntarioMember since January 8, 2024
·
Hire this person
Send a job offer directly to this candidate
About
- Over all experience 14+ years with 5.6 Years of Experience as Salesforce BA/Admin.
- Proficient knowledge of the Software Development Life Cycle (SDLC), Waterfall, Scrum, Agile methodologies, and requirement elicitation.
- Experience in Salesforce configuration and customization using profiles, permission set, workflow, salesforce flows, and validation Rules.
- Worked on Salesforce.com and force.com Customization, Creation and maintenance of Record types, Page Layouts, Objects, Tabs and Fields.
- Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
- Proficient in creating and maintaining a requirement traceability matrix to ensure that all requirements are tracked and accounted for throughout the project lifecycle.
- Skilled in stakeholder management, including building and maintaining relationships with stakeholders, managing stakeholder expectations, and facilitating communication between stakeholders and the project team.
- Developed user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
- Proficient in UML – Use case Diagrams, Activity Diagrams, Sequence Diagrams and Class Diagrams.
- Demonstrated experience in managing Salesforce projects from start to finish using a Delivery Framework approach.
- Proficient in designing and optimizing Sales Cloud, Service Cloud, CPQ.
- Proficient in creating Process Flow Diagrams, Use Case diagrams, and Mockup designs to communicate project requirements and designs effectively.
- Skilled in creating and maintaining Functional Requirement Documents, Business Requirement Documents, Product Design Documents, and Solution Design Documents to ensure project requirements are documented and communicated effectively.
- Demonstrated experience in creating timeline documents, communication plan documents, cutover plan components, and go/no-go decision templates to ensure project milestones are met on time and within budget.
