Quality Assurance Technician, 11/2023 - Current
Bento Sushi – Calgary, AB
- Ensure compliance with food safety and quality standards in a high-paced food manufacturing environment.
- Act as liaison between regional teams and Head Office QA, and interface with health auditors from customers, third-party, and government agencies.
- Perform internal audits and on-floor quality checks to ensure GMP, HACCP, and CFIA standards are met.
- Lead food safety and quality control training sessions; maintain HACCP records, reviews, and corrective actions.
- Manage microbiological and chemical sampling; verify lab results for compliance.
- Monitor supplier quality, verify raw materials, and ensure finished product meets all specifications.
- Drive investigations into non-compliance, implement corrective actions, and support continuous improvement.
- Assist in SOP updates and support documentation control and revision.
Quality Controller, 08/2022 - 09/2023
Fresh Taste Produce – Calgary, AB
- Inspected incoming and outgoing product loads to ensure compliance with CFIA/USDA standards.
- Identified packaging defects and damages; documented findings and created inspection reports.
- Used defect analysis tools to assess product quality levels and trends.- Ensured bilingual labeling and correct PLU/UPC data for regulatory compliance.
Senior Officer Quality, 04/2017 - 09/2021
Cavinkare Pvt.Ltd – Chennai, India
- Investigated and set standards for quality, health and safety.
- Ensured compliance with GMP & HACCP guidelines.- Led root cause analysis and resolution of consumer complaints.
- Trained and mentored junior inspection staff.
Quality Controller, 05/2015 - 02/2017
Anbros Industries (s) Pte, Ltd – Tuas, Singapore
- Conducted quality checks on raw materials, production processes, and final products.
- Performed pre-operational inspections and lab testing coordination.
Food Safety Systems Coordinator, 06/2013 - 04/2015
Hatsun Agro Products Limited – Chennai, India
- Updated Food Safety Manuals and ensured compliance with standard
- Developed quality programs and coordinated pest/sanitation control
