Olivia Cann

University student with multiple years of experience working in busy customer and food service environments. Friendly, reliable, and comfortable working with customers, handling multiple tasks, and working as part of a team. Experienced with POS systems, food and beverage preparation, and keeping work areas clean and organized.

Barista - Starbucks - Kitchener, ON

(2025-08)

• Serve customers and prepare drinks and food in a busy café environment.
• Work across bar, POS, warming, and customer support depending on the needs of the shift.
• Handle customer questions, requests, and concerns in a friendly and professional way.
• Work with other baristas to keep orders moving during busy periods.
• Keep customer and work areas clean, stocked, and organized.

Barista - ONroute Cambridge North - Cambridge, ON

(2023-05 - 2025-06)

• Prepared handcrafted beverages while providing friendly and efficient customer service.
• Worked across bar, POS, warming, and customer support, often during busy travel periods.
• Kept up-to-date on products and seasonal promotions and made recommendations based on customer preferences.
• Handled customer questions and concerns and helped resolve issues when needed.
• Maintained clean and organized work areas, merchandise displays, and customer spaces.

Election Worker - Elections Ontario - Ontario

(2022 - 2022)

• Helped voters throughout the voting process and answered questions when needed.
• Gave clear directions and information while working with a wide range of people.
• Followed election procedures carefully and completed assigned tasks accurately.
• Worked with other election staff to keep things running smoothly throughout the day.

Honours Bachelor of Arts - University of Waterloo

Ontario Secondary School Diploma (OSSD)