Olivia Churly
Customer Service Representative
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About
As a dedicated Customer Service Representative, I take pride in providing exceptional support to clients by ensuring smooth and efficient service. With experience in invoicing, payment processing, and managing customer inquiries via phone and email, I thrive in fast-paced environments that require attention to detail and strong organizational skills.
My role also includes calendar management, data entry, and updating customer accounts to maintain accuracy and efficiency. Additionally, I assist with portal onboarding, ensuring clients have a seamless experience accessing their accounts and services.
With a customer-first approach, I am committed to delivering prompt, professional, and courteous service to enhance client satisfaction and streamline operations.
Experience
As a dedicated Customer Service Representative, I take pride in providing exceptional support to clients by ensuring smooth and efficient service. With experience in invoicing, payment processing, and managing customer inquiries via phone and email, I thrive in fast-paced environments that require attention to detail and strong organizational skills.
My role also includes calendar management, data entry, and updating customer accounts to maintain accuracy and efficiency. Additionally, I assist with portal onboarding, ensuring clients have a seamless experience accessing their accounts and services.
With a customer-first approach, I am committed to delivering prompt, professional, and courteous service to enhance client satisfaction and streamline operations.
Education
Certificate in Dental Office Administration
Completed a comprehensive program focused on the administrative and financial operations of a dental office. Coursework included managing dental office finances, office management, and proficiency in Microsoft Suite for efficient administrative tasks. Gained knowledge of dental anatomy to support patient communication and understanding of procedures.
Developed hands-on experience with dental software for scheduling, billing, and record-keeping, ensuring smooth office workflow and patient care coordination.
