Padma Tharmabalan
Resourceful and results-driven Administrative, Operations, and HR Professional
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About
Resourceful and results-driven Administrative, Operations, and HR Professional with 7+ years of cross-industry experience supporting executives, managing logistics, coordinating manpower, and delivering high-quality client service. Proven ability to manage multiple priorities, streamline processes, handle confidential information, and collaborate across departments in fast-paced environments.
Experience
HR OPERATIONS EXECUTIVE - Hirex - Mississauga, ON
(2025-06)
- Manage end-to-end HR operations across 7 departments
- Oversee manpower planning and 180+ night-shift employees
- Handle onboarding, offboarding, scheduling, payroll hours, and attendance
- Resolve employee conflicts and support disciplinary processes
- Coordinate monthly meetings and act as liaison between clients and employees
- Ensure compliance with company policies and maintain accurate HR records
ADMINISTRATIVE ASSISTANT - Romeo Car Detailing - North York, ON
(2022-01 - 2024-10)
- Coordinated schedules, meetings, and daily operations to support management
- Managed office documentation, reports, and filing systems
- Provided executive and administrative support to senior staff
- Handled client inquiries and resolved administrative issues efficiently
PRICING MANAGER & OCEAN IMPORT COORDINATOR - Emo Trans Canada - Mississauga, ON
(2022-07 - 2023-11)
- Developed pricing strategies to improve margins and competitiveness
- Coordinated ocean imports and ensured compliance with shipping regulations
- Managed client communication using CRM platforms
- Resolved delivery delays, vendor issues, and operational escalations
LOGISTICS COORDINATOR & DISPATCHER - GT Intermodal - Bolton, ON
(2020-02 - 2021-12)
- Scheduled freight movements and coordinated driver dispatch
- Monitored shipments and proactively managed delays and emergencies
- Maintained logistics databases and prepared daily operational reports
- Negotiated carrier rates and improved workflow efficiency
FRAUD ANALYST & CUSTOMER SERVICE REPRESENTATIVE - Teleperformance - Toronto, ON
(2018-08 - 2020-09)
- Investigated and flagged suspicious and fraudulent transactions
- Delivered inbound and outbound customer support (phone, email, chat)
- Monitored KPIs and contributed to process improvement initiatives
- Maintained high service quality through professionalism and empathy
Education
Crime and Intelligence (C.I.A) - Seneca College (2026-06)
