Pam Singh

Payroll leader with more than 25 years of experience, including 20 years in payroll management roles covering Canadian, United States and international operations. Builds and leads payroll teams in both unionized (multi-union) and non-unionized environments, and manages full cycle payroll across Canada, the US, UK, Australia, Germany, Japan, India, Kenya, Hong Kong, France, Luxembourg, Portugal and Spain. Administers ESPP, stock option and private corporation series stock reporting, group benefits, and both DC and DB pension plans.

Acts as the primary contact for internal and external payroll and benefits inquiries, advises executives on legislative change, system upgrade requirements and cost, and implements and oversees the operation of new payroll systems. Known for reducing cost through technology, strengthening controls and documentation, and delivering accurate year end reporting.

Payroll Manager - CAMH

(2025-10)

Lawson, with Oracle implementation underway

• Lead the payroll function for bi-weekly and off cycle payrolls covering union and non-union employees.
• Build, lead and train a payroll team of seven while overseeing day to day operations.
• Partner with Finance, Human Resources and operating departments to understand and deliver on their requirements.
• Maintain stakeholder relationships and resolve payroll issues in a timely manner.

Payroll Consultant - Independent Consultant, International Payrolls

(2025-01 - 2025-10)

Ceridian Dayforce, Workday, ADP Workforce Now

• Configured pay codes, earnings codes and deduction codes in Dayforce and ADP WFN to support Canadian and international payrolls.
• Tested and validated payroll configurations, including tax rules, benefit deductions and retroactive pay adjustments.
• Supported Dayforce, ADP WFN and UKG benefits configuration in line with business requirements and legislative compliance.
• Led payment processing and investigated payroll changes, working with internal and external stakeholders through to completion.
• Completed year end closing and tax form reporting for Canada, the US and international entities, including liaison with foreign tax authorities.

Senior Payroll Manager - Volkswagen

(2024-06 - 2024-12)

Ceridian Dayforce

• Led three bi-weekly payrolls and one monthly payroll in Dayforce.
• Delivered the AON benefits implementation into Dayforce, a new entity implementation, and the Penske fleet implementation, working closely with vendors and Dayforce.
• Built and led the payroll team, providing leadership and overseeing daily operations.
• Collaborated with Finance, Human Resources and other departments, maintaining stakeholder relationships and resolving issues promptly.

Senior Payroll Manager - Contract Engagements

(2022-11 - 2024-05)

UKG, ADP Workforce Now, Ceridian Dayforce, Workday

• Led and supported payroll teams across successive contract assignments.
• Reconciled US tax accounts, resolved fallouts, and reconciled and issued tax slips.
• Investigated payroll issues and implemented resolutions.
• Prepared payroll process documentation supported by due date checklists.

Senior Payroll Manager - Paper (Education), Canada and US

(2021-05 - 2022-11)

ADP Workforce Now, Workday

• Led and supported the payroll team, setting objectives and managing performance development and training.
• Processed and managed full cycle multi-provincial (Canada) and multi-state (US) bi-weekly payroll for hourly, salaried and commissioned employees.
• Reviewed reporting for a growing hourly workforce to confirm hours were captured and overtime calculated correctly under provincial legislation, and tracked time off.
• Administered benefits, 401(k), RRSP, DPSP, group benefits and LTD, and managed stock options and the related tax calculations.
• Filed periodic tax remittances and completed year end reconciliation for Canada and the US, working with auditors and Finance to confirm compliance.
• Prepared management reporting, monthly reconciliations, T2200 and other tax forms.
• Identified process improvement opportunities, led implementation of new payroll processes, and maintained administrative procedures for assigned payroll groups.
• Delivered the Workday HRIS and Payroll implementation, migrating from ADP.

Global Senior Payroll Consultant - Tilray

(2020-11 - 2021-05)

ADP, Time and Attendance, Active Pay

• Managed a team of five, providing leadership, training and development.
• Rolled out the payroll organization structure, branded the payroll department and prepared job descriptions for the global payroll team.
• Managed time and attendance and partnered with the HRIS and Compensation teams on process development.
• Documented deliverables, workflow and information flow between internal and external input providers for global and local payroll teams.
• Served as subject matter expert on payroll tax, labour legislation, stock based compensation, and federal, state and provincial employer and employee obligations.
• Produced monthly reconciliation reporting and supporting documentation for global payroll tax audits, SOX controls and special programs.
• Confirmed payroll teams in Canada and the US complied with country specific legal requirements, monitoring new legislation and advising management on required action.
• Kept the executive team informed on payroll process improvements and pending legislative change, and completed year end reconciliation for all countries.

Senior Payroll Manager, Consultant - Canada Goose

(2020-07 - 2020-11)

Ceridian Dayforce

• Managed all payroll activity for approximately 8,000 North American employees, union and non-union, salaried, hourly and piece workers, plus a further 3,000 employees internationally.
• Administered retirement savings and benefits programs while leading and supporting the payroll department.
• Processed quarterly directors fees for Canada, the US and international entities.
• Worked with Solium on ESPP and stock option reporting for executives and directors.
• Processed 401(k) and RRSP deductions and DPSP contributions and uploaded files each pay period with Manulife and Principal.
• Followed SOX controls and other payroll related compliance requirements and supported monthly account reconciliation.

Senior Payroll Manager, Consultant - KIK Custom Products

(2020-01 - 2020-07)

Oracle, Kronos

• Owned payroll documentation, advised on best practice, and set up and streamlined payroll processes.
• Processed payroll for the US and Canada, union and non-union: calculated pay, generated reports, submitted pay data files to ADP and Ceridian, and prepared disbursement and funding requests.
• Prepared statutory and third party payments, 401(k) file uploads and deferrals, and RRSP contributions.
• Processed and reconciled T4, RL-1, W-2, 1099, taxes, EHT, WSIB and CSST, and supported Finance with reconciliation.

Senior Payroll Manager, Consultant - De Havilland

(2019-10 - 2019-12)

ADP, Ceridian Dayforce

• Documented payroll policies and procedures for Canadian, US and international payrolls covering union and non-union employees.
• Documented time and attendance processes in Ceridian Dayforce.
• Processed Canadian and international payrolls, reconciled year end in preparation for tax forms, and supported the finance team with monthly reconciliation.

Payroll Manager, Consultant - DGS Hearing Aid

(2019-06 - 2019-09)

ADP Workforce Now

• Delivered the payroll implementation along with procedure documentation and defined roles and responsibilities.
• Trained payroll and human resources staff on the new system.
• Processed pay for salaried and hourly employees using ADP Workforce Now time and attendance.

Payroll and Benefits Manager - CrossLinx Transit Solutions (Construction Project)

(2017-09 - 2019-06)

ADP Workforce Now

• Managed and processed salaried and hourly payroll and set up vacation and time off policies in ADP.
• Processed executive payroll using daily exchange rates and grossed up payroll for tax purposes.
• Managed hourly payroll using time and attendance data, and administered employee benefits for new hires and terminations.
• Managed payroll audits, monthly account reconciliation, and year end reconciliation and reporting including tax forms, WSIB and EHT.

Senior Payroll and Benefits Manager, Consultant - Array Marketing

(2017-02 - 2017-09)

ADP Workforce Now

• Managed and processed all payroll functions for Canada and the