Patrick Jones
Assistant manager
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About
A highly dependable, versatile, and customer-focused professional with a 25-year track record of excellence within the living organization. Built a reputation for delivering exceptional service, fostering a welcoming environment. A natural mentor with extensive experience in onboarding and training new employees to excel in fast-paced retail environments.
Possesses a deep foundation of transferable operational skills, exceptional work ethic, and a proven ability to quickly learn new systems and adapt to changing environments.
Experience
Assistant manager - Irving Gas Station - Charlottetown, Canada
(2000-02 - 2026-06)
Assisting the Store Manager in managing daily retail, food service, and fuel station operations.
- Completing end-of-day administrative paperwork, balancing daily cash sheets, auditing register tills, and preparing safe bank deposits.
- Managing stock levels, tracking inventory, receiving delivery shipments, and maintaining accurate pricing and merchandising displays.
- Stepping in on the floor during peak hours to operate registers, serve customers, and restock shelving or coolers.
- Supervising, guiding, and supporting store associates and customer service representatives.
- Training new hire team members on Point of Sale (POS) operations, customer service standards, and company policies.
- Assisting with shift scheduling and shift coverage during unexpected call-outs or staffing shortages.
Education
Academic - Grade 12 - Westisle Composite High School (1997-09 - 2000-06)