Customer Service Representative
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Customer-focused individual with a passion for delivering exceptional service. Eager to leverage expertise in data-driven decision-making and team leadership to excel in a customer service role
Pegasus Integrated Concepts Limited - FCT
February 2015 to February 2024
Establishing and managing a Call center Help Desk
This course is for call/contact center Team Leaders, Supervisors, Managers and those who aim to be. It provides the basics on everything from Channel strategy and execution, scheduling, technology and leadership.
