Patrick Young Sing

• A highly motivated and effective administrator with over 7 years of experience in a manufacturing and trading environment. 
• Meticulous organization, keen attention to detail, and a commitment to methodical processes. 
• Proficient in utilizing data visualization software such as Power BI, advanced skills in Excel, and intermediate skills in SQL database queries.

Business Development Manager

• New market validation and new business growth (up to 80% revenue growth in select markets)
• Key regional account management and regular market surveillance to stay abreast of competition and evolving market dynamics
• Product documentation and SOP’s 
• Strategic planning with Sales Director
• Regular engagement with the company’s marketing agency to lay out budgets and discuss strategic goals 
• Sales team management across markets, review of KPI’s and sales reports with team members.
• Demand forecasting for monthly production orders to ensure appropriate stock allocation and fulfilment. 
• Coordination of the fulfillment process across multiple teams, from production to delivery, to ensure customer commitments were met.
• Product recommendations based on demand and removals based on sales and inventory analysis.
• CRM and IM software experience
• Process Improvement Projects:
• Replanning sections of the production line that would improve flow and allow for a repurposing of space for warehousing that would save the company from building a new space est cost USD 90,000
• Managed the build of the company’s website. This included curation and maintenance of product image catalogue and product specs.
• Spearheaded a new initiative to produce a export and local wholesale product catalogue for enhanced service to existing clients and new business efforts with prospective accounts.

• Communicating with international vendors regarding reorders and quality issues.
• Cycle counting across select product categories
• Market analysis for product selection with the managing director.
• Inventory analysis, management and forecasting.
• Make recommendations for imported and manufactured products’ inventory levels and/or removal from listing. 
• Dashboard creation for supplier and logistics metrics.
• Managed the procurement process for international vendors in Asia, US, and South America 
• Optimizing warehouse storage capacity through the creation of new storage bin locations allowing for appropriate inventory on hand across locations. 
• Adjusting product inventory levels at picking locations to optimize warehousing space.

BCIT – Bachelor of Business Administration (2023)

• Use of Excel’s PowerPivot, PowerQuery, PowerBI and Custom Dashboards for analysis of what city would be the optimal new location of IRCC’s immigration office based on factors such as crime, job opportunities, climate, and housing costs.
• Data cleaning and manipulation using Excel’s PowerQuery and SQL
• Gap Analysis, Balanced Scorecard Approach, Performance Metrics and Data Modelling used for consulting on a firm’s strategic success.
• Forecasting for Stationary (Weighted Moving Average, Simple Exponential Smoothing) and Non-Stationary Data (Holt’s and Holt – Winter’s) 

• Impact Measurement & Reporting: Materiality Analysis and Reporting Frameworks

• Advanced excel formulas and applications, Pivot tables, Slicers, and Power Pivots
• Project management skills, WBS, Network diagrams, Progress measurement, Time – Cost Trade-offs
• Process Improvement using PDCA and DMAIC systems, Lean Manufacturing and Value Stream Mapping 
• Experience working with SAP and SYSPRO ERP systems