Senior Vice President Strategy, Communications, Partnerships, Development and Integration at Bruyère Health (2020-03 – Present)
Senior Executive of Canada's largest post acute, rehabilitation and complex care academic and research hospital, long term care and housing provider. Organizational strategist, coach and advisor across organization and all programs.
- Organizational effectiveness, strategic development and planning in Canada's largest and oldest post acute institution
- Providing strategic direction, design and mentorship to leaders and system partners
- Lead executive in establishing meaningful health innovation partnerships with private sector innovators and industry partners within Bruyere's areas of expertise
- Leading brand development and strategic communications including a one site hospital redevelopment and expansion of Long Term Care
- Lead executive for organizational and clinical ethics
- Lead executive for spiritual care, mission, and service excellence
- Executive lead for decision support, analytics and strategy
- Executive lead for client relations and engagement
- Lead executive for the provision of spiritual care, volunteers
- Lead in policy development, regional and provincial strategic engagement and system development
President & CEO at Bruyere Hospital Foundation (2015-06 – 2020)
Initially an interim role, then permanent in October 2015. Led comprehensive organizational transformation and fundraising initiatives.
- Conducted an Operational Audit to re-envision the Foundation's Strategic Approach in order to optimize the Foundation's ability to support the Mission of Bruyere Continuing Care and Bruyere Research Institute
- Shifted the Foundation to a Major Gifts orientation
- Embarked on a branding and marketing campaign for Bruyere
- Realigned Foundation business case and financial structures in order to better reflect the needs of Bruyere Continuing Care and Bruyere Research Institute after launching an Operation Review
- Strengthened partnerships and collaboration with Hospital and Research Institute
- Aligned team functions to best respond to current and future fund development priorities
- Established a Strategic Workplan with quarterly targets for Foundation team, along with metric for the Board
- Actively reached out to extensive network to develop significant fund development partnerships
- Active member of Senior Leadership Team
- Revenues increased from 3.5M to 5M over tenure
- Assumed Executive Lead function for External Development and Public Relations
- Launched a strategic partnership with BellMedia on all platforms
- Launched a Perception Audit and Responsive Action plan to both protect and promote Bruyere
- Grew Foundation Revenue and Brand awareness in 3 years
Partner and Strategic Advisor at Terrace Youth Wellness Centre (2014-11 – Present)
A comprehensive service for children and youth experiencing mental health challenges. Highly responsive program with streamlined triage, comprehensive assessment and responsive interventions targeting the whole family so that there is mutual understanding and the tools to manage beyond interventions. Interdisciplinary practices with a focus on mindfulness.
- Develop a one of a kind approach
- Liaise with the broader health and mental health system
- Establish organizational policies
- Provide oversight and strategic guidance to partners and the team
President & CEO at Canadian Council on Social Development (2009-01 – 2014)
Reporting to the Pan Canadian Board of Governors, led the 100 year old Canadian Institution through an unprecedented period of renewal.
- Created a new policy framework for CCSD that integrated Social, Economic, Environmental and Health Policy that engaged governments at all levels and built a bridge between NGOs, Government and Private Industry to ensure a holistic approach to policy development and real world solutions
- Established the first Social Forum in Canada with over 700 participants across all levels of government, Industry, NGO, Academic, Activist and in media with a focus on how Canada would tackle poverty
- Led the Charter Challenge to Save the Census
- Implemented a new business model
- Established new streams of revenue
- Established new programmatic areas
- Reestablished key operational areas including: Business Planning, Budgeting and Operational oversight
- Fundraising & Revenue Generation
- Program and Policy Development
- Oversight of Human Resources including collective agreements
- Fostered and expanded CCSD partnerships
Principle at The HERA Collaborative (2008-09 – 2015)
Leading complex change, strategic communications, marketing and branding for organizations and communities in Canada and abroad through tailored change and development processes guided by a clear purpose and a strategic vision. Clients include all levels of government, not for profit and private sector. Using LEAN, Experiential Mapping, and other transformative processes.
- Advised the Liberal Social, Economical and Health Caucus of Ministers and Critics on a broad array of policy, communications and special projects
- Established a Regional Infection Control Program for the Champlain District
- Established a Legal, Privacy and Ethics framework for the Champlain Regional Infections Control Program
- Established the Champlain District Mental Health and Addictions Network
- Established an Improvement journey for The Ottawa Hospital Mental Health and Addictions
- Led the integration, expansion and capital development of an integrated Hospice Program for the Ottawa area
- Established a centralized triage and referral service for palliative and hospice services
- Project Manager & Author: Action Plan for Mental Health and Addictions services or the Champlain LHIN
- Project Manager: Renfrew County Mental Health and Addictions Value Stream Mapping and Three Year Improvement Action Plan
- Project Manager: Champlain LHIN Hospice Palliative Care Five Year Action Plan
- Project Manager: Champlain LHIN Bereavement Program Development
- Project Manager: Montfort Hospital Review and Improvement Facilitator for Injection Clinic
- Led an Inquiry by the Canadian Senate into alleged RCMP Harassment
- Developed a Advocacy Plan for the impact of the new funding regime on services delivered by Bruyère Continuing Care
- Strategic Advisor: Sandy Hill Community Health Centre Supervised Consumption Service for Ottawa, coordinated Ontario strategy, developed all aspects of plan, public and government relations approach
- Leading an International partnership between Canada and Northern Kenya to build an ethical resource extraction framework that creates local prosperity and protects the environment
- Developed a Philanthropic based business model for new Medical Marijuana company The Hydropothecary
- Strategic Advisor, Bruyère Continuing Care Develop an External Development and Public Relations Plan
Senior Vice President, Advocacy, Community Engagement & Chief Privacy Officer at The Ottawa Hospital (2004-09 – 2008-06)
Senior Executive Responsible for multiple functions across the organization.
- Corporate Communications
- Public Relations
- Media Relations – Primary Spokesperson
- Government Relations
- Community Engagement
- Community Development
- Clinical & Organizational Ethics
- Health Information Privacy
- Patient Relations
- Dispute & Conflict Resolution
- Established TOH Service Excellence Program
- Improved TOH's image through proactive communications & public relations, employee engagement and health partner engagement
- Garnered approval for significant capital expansion projects including the 140 Million dollar critical care wing and the doubling of Cancer Services
- Improved system level integration and community engagement with health partners in key areas
- Developed Regional Clinical Services Distribution
- Developed Regional Risk Management & Privacy Programs
- Established Regional Women's Health Program
- Established TOH Diversity Program
- Established Clinical and Organizational Ethics Program
- Developed TOH's Quality Framework and Quality Improvement processes
