Piyush Godhani
Operations Manager │ Branch Operations & Service Coordination │ P&L Accountability & Workforce Leadership
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About
Results-driven Operations Manager with 8+ years of progressive leadership in branch operations, service coordination, multi-site workforce deployment, warehouse and inventory management, vendor management, and full P&L accountability. MBA graduate (University Canada West, 2025). Proven track record of building and executing operational processes that reduce waste, improve fill rates, and deliver measurable profitability improvements.
Experienced managing 80–120 field workers across 6 active sites, administering $500K+ operating budgets, and leading cross-functional administrative, finance, and compliance functions. Known for disciplined execution, SOP-driven process improvement, and a commitment to safe, efficient, and profitable branch operations. Authorized to work in Canada — available immediately for on-site operations leadership in Metro Vancouver.
Experience
Operations & Finance Manager - Inland Staffing Solutions - Surrey, BC
(2025-01)
Industrial Staffing & Workforce Solutions
- Branch Operations Leadership: Directed end-to-end operational execution for a multi-site industrial staffing branch — accountable for service coordination, workforce deployment, client performance, and administrative compliance across 6 active client sites.
- Service Coordination & Dispatch: Managed daily scheduling, dispatch, and redeployment of 80–120 temporary field workers — optimizing resource allocation in real time to meet fluctuating client demand, minimize coverage gaps, and sustain fill-rate KPI targets.
- Warehouse & Inventory Oversight: Oversaw administrative and operational inventory of materials, records, and operational assets across branch and client sites — ensuring accurate tracking and availability aligned to service delivery schedules.
- Administrative Function Management: Led all branch administrative functions — onboarding documentation, HR compliance records, service delivery reporting, and regulatory filing across WorkSafeBC, BC ESA, and PIPA/PIPEDA.
- P&L & Financial Accountability: Administered $500K+ annual operating budget — forecasting, cost variance tracking, and executive-ready financial reporting to senior leadership with zero overruns.
- Vendor & Contract Management: Negotiated service agreements, pricing structures, and payment terms across 20+ vendor and supplier accounts — achieving cost savings and maintaining 100% contract compliance.
- Client Account & KPI Management: Served as primary operations liaison for 6 industrial client accounts — escalation resolution, performance analytics, service agreement compliance, and ongoing relationship management.
- SOP Design & Continuous Improvement: Designed, documented, and deployed SOPs for service coordination, workforce onboarding, and compliance workflows — reducing ramp-up times and standardizing operational execution across the branch.
- AP/AR & Payroll Administration: Managed $200K–$500K monthly accounts payable and receivable across 20+ accounts and administered full-cycle payroll — zero missed deadlines and zero CRA compliance incidents.
Restaurant Operations Manager — Full P&L & Supply Chain - Mary Brown's Chicken & Taters - Maple Ridge, BC
(2024-01 - 2025-01)
- Full P&L Ownership: Held complete profit and loss accountability for a $900K+ annual-revenue branch — managed revenue targets, labour cost ratios, COGS tracking, and weekly financial reporting to area management.
- Warehouse & Inventory Management: Directed on-site warehouse operations — stock control, daily inventory counts, supplier ordering, purchase order management, and storage compliance — reduced operational waste by 15% through disciplined forecasting and par-level controls.
- Daily Operations Execution: Managed full branch operations — opening and closing procedures, labour scheduling, shift coordination, equipment maintenance compliance, and BC health and food safety standards enforcement.
- Supplier & Cost Management: Negotiated with suppliers on pricing and delivery terms — improved COGS and gross margins through strategic procurement and waste reduction initiatives.
- Team Leadership & Development: Recruited, onboarded, led, and developed a team of 15+ employees — performance management, disciplinary processes, shift scheduling, and employee relations.
Senior Accountant / Operations Support Lead - Stree SP Designer Sarees - Surat, India
(2019-01 - 2022-12)
Operations & Finance Coordination: Managed full-cycle accounting, cross-functional procurement coordination, and inventory management across a multi-department retail operation — delivered monthly financial statements with a zero-deficiency audit record.
- Process Improvement: Reduced finance and operations processing errors by 20% through internal control redesign — supervised finance and operations staff and led continuous improvement initiatives across procurement and inventory functions.
- Career Note: Relocated to Canada in 2023 and enrolled in an MBA at University Canada West (completed April 2025), re-establishing a Canadian professional career while completing graduate studies.
Education
Master of Business Administration - MBA - University Canada West (2025-04)
Bachelor of Commerce - B.Com - Veer Narmad South Gujarat University (2013-12)
