Prabhjot Kaur
Technical Support/ Customer service
Talent
Brampton, OntarioMember since June 3, 2023
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About
I am highly adaptable and thrive in fast-paced environments. I enjoy learning new technologies and staying up-to-date with the latest industry trends. My strong problem-solving and analytical skills allow me to quickly identify root causes and implement appropriate solutions.
Experience
Call Centre/ technical Support
- Receive outbound calls, analyze the problem, and provide solutions and ensured the products offered meets the quality standards, prioritizing the tasks and time management
- Provide technical support with software development processes using software testing tools helps to collaborate with developers and troubleshooting problems
Education
Conestoga College, Cambridge, ON Jan2021-April2022
Graduate Certificate, Embedded System Development (CO-OP) 3.01/4.00GPA
Guru Nanak Dev University, Amritsar, India/Hewlett Packard Enterprise (Award) Jan2015-May2019
Bachelor of technology: Electronics and communication 8.09/9.00 CGPA/ Embedded and Robotics
