Priyanka Khadka

Motivated and dedicated Health Care Leadership Graduate (December 2024) from Sault College, Toronto, with over two years of experience in the healthcare field. Skilled in medical administration, patient coordination, customer service, organization, and communication. Seeking a Medical Administrative Assistant / Medical Office Assistant position to contribute to efficient clinic operations and high-quality patient care. Willing to relocate, as required by the position.

Medical Administrative Assistant - Azzaharani Clinic - 600 Sherbourne Street, Toronto

(2024-09 - 2026-05)

• Scheduling and confirming patient appointments using AVAROS EMR
• Handling phone calls, responding to emails, and relaying messages between medical staff and patients
• Managing electronic medical health records, including booking appointments and updating patient files
• Assisting in preparing medical forms and documentation for patients
• Maintaining and updating patient records and health databases
• Completing insurance forms and other claim submissions, including uninsured services
• Taking and recording patient vital signs
• Cleaning and preparing examination rooms after consultations
• Managing office supplies and maintaining a clean, organized work environment
• Providing administrative and operational support to physicians and clinic staff

Customer Service Associate - Tim Hortons - 419 Bloor St. East, Toronto

(2023-06 - 2024-11)

• Delivered excellent customer service in a fast-paced environment
• Took customer orders and processed cash and card payments accurately
• Prepared food and beverages while maintaining hygiene and safety standards
• Managed multitasking during peak hours while maintaining professionalism

Medical Service Officer - Time Pharmaceutical - Nepal

(2022-06 - 2023-02)

• Scheduled and managed appointments with psychiatrists to discuss product benefits and patient outcomes
• Conducted product presentations and demonstrations for healthcare professionals
• Offered support and training to psychiatric clinic staff in medication administration and patient education
• Generated comprehensive reports on active sales and market trends in psychiatric medicine

Radiographer - Venus Hospital - Nepal

(2015-11 - 2016-10)

• Coordinated patient appointments for imaging examinations
• Operated radiographic equipment to capture diagnostic images
• Positioned patients correctly for imaging procedures
• Provided patient care and comfort during imaging procedures
• Ensured radiation safety protocols were followed
• Maintained accurate records of imaging procedures and patient information

Health Care Leadership Postgraduate Diploma - Health Care Leadership - Sault College (2023-05 - 2024-12)

Bachelor of Public Health - Public Health - Purbanchal University (2016-11 - 2021-11)

Diploma in Radiography - Radiography - Kathmandu School of Medical Technology (2013-10 - 2015-10)