かおる

Friendly and detail-oriented customer service professional with experience in restaurants and cafes. Passionate about coffee, hospitality, and creating positive experiences for customers. Eager to contribute strong communication skills, a positive attitude, and a solid work ethic to a café team in Vancouver.

Kitchen Staff at SAKU (Japanese Restaurant) (2024-01 – Present)

• Managed daily kitchen operations including inventory control, food safety, and hygiene standards in a fast-paced environment, ensuring smooth and efficient service.
• Operated all kitchen stations and coordinated team members during service to maintain consistent workflow and peak-hour performance.
• Trained and supported new staff while maintaining strong communication within a multicultural team, contributing to overall team development and operational efficiency.

Café Staff at Maruyama Coffee (2025-12 – 2026-06)

• Built foundational knowledge of specialty coffee, including extraction basics, flavor profiles of beans from different origins, and manual brewing techniques such as French press preparation.
• Worked in a specialty coffee shop environment focused on high-quality coffee and attentive customer experience in a fast-paced setting.
• Prepared galettes and crepes after completing hands-on training and skill assessments while maintaining quality and consistency during service.

Café Staff at Japanese Café (2025-09 – 2025-12)

• Operated an espresso machine, practiced milk steaming and foam texturing, and developed foundational barista skills while supporting both kitchen and customer service operations.
• Prepared and served Japanese meals, desserts, and specialty drinks including matcha, espresso-based beverages, and pour-over coffee in a fast-paced café environment.
• Contributed ideas to improve workflow and customer experience in a newly opened café with evolving systems and procedures.

High School Diploma – Japan